Experienced Customer Service Representative/Data Entry Specialist – Remote Opportunity with arenaflex
About arenaflex
At arenaflex, we're a dynamic and innovative company that's revolutionizing the way businesses operate. With a 30-year track record of success, we've established ourselves as a leading global Business Process Outsourcing (BPO) and marketing firm. Our team of talented professionals from around the world allows us to offer clients unparalleled cost savings and exceptional service solutions. From operational support to customer service, digital marketing, and technology solutions, we've got you covered.Job Overview
We're seeking an experienced Customer Service Representative/Data Entry Specialist to join our remote team. As a key member of our team, you'll play a vital role in ensuring smooth operations by accurately entering data and assisting customers with their production orders. With comprehensive training provided, you'll have the opportunity to transition to a hybrid remote setup, offering flexibility and convenience.Responsibilities
As a Customer Service Representative/Data Entry Specialist, you'll be responsible for:- Reviewing and completing Enrichment Tasks as defined and trained by our clients
- Primary work will be application data entry, vendor resource verifications, board certifications, and following up with various state boards for statuses
- Transferring data from various sources into electronic files and/or digital databases systems
- Sorting and organizing data
- Involved with either voice or non-voice processes, as required
- Managing either inbound/outbound calls in a professional manner
- Verifying information provided to our clients by 3rd party entities by using online databases to cross-check information
- May be required to perform additional duties and tasks as required by the Company
Why We Think This Job is Great
We believe this job is an excellent opportunity for the right candidate because:- It's a full-time, 100% remote position where you'll work from home
- You'll have clear goals and the training resources you need to deliver
- How you execute and deliver is up to you
Qualifications
To be successful in this role, you'll need:- To be willing to work on both, voice and non-voice processes
- Experience in an outbound/inbound call center, inside sales experience, or related sales or customer service experience is a plus
- Excellent written and verbal communication skills
- To be available 40 hours per week starting immediately
- To be adaptable and flexible, demonstrating abilities to work with process and information changes
- Ability to work independently or as an active member of a team
- To support a WFH set-up
- To have a stable internet connection
- A computer-savvy candidate is preferred
Career Growth Opportunities and Learning Benefits
At arenaflex, we're committed to helping our employees grow and develop their careers. As a Customer Service Representative/Data Entry Specialist, you'll have access to:- Comprehensive training and development programs
- Opportunities for career advancement and professional growth
- A supportive and collaborative work environment
- Access to industry-leading tools and technologies
Work Environment and Company Culture
At arenaflex, we're proud of our dynamic and inclusive company culture. As a remote employee, you'll have the flexibility to work from home and enjoy:- A flexible and autonomous work environment
- A collaborative and supportive team
- Opportunities for professional growth and development
- A comprehensive benefits package, including health insurance, retirement savings, and paid time off
Compensation, Perks, and Benefits
As a Customer Service Representative/Data Entry Specialist at arenaflex, you'll enjoy a competitive salary and benefits package, including:- A competitive hourly rate
- A comprehensive benefits package, including health insurance, retirement savings, and paid time off
- Opportunities for bonuses and incentives
- A flexible and autonomous work environment