Experienced Data Entry Clerk (Remote) – Debt Solution Provider

Join arenaflex, a leading debt solution provider, as we embark on our next stage of innovation and significant growth. We're seeking an experienced, enthusiastic, and motivated Data Entry Clerk to join our team and play a critical role in helping us reach our ambitious goals.

About arenaflex

arenaflex is one of Canada's oldest and most respected debt solution providers. We've been helping people and businesses get out of debt and start rebuilding their lives and businesses again since 1979. With over 230 employees working across Canada, we've helped over 150,000+ Canadians get out of debt. Our mission is to provide exceptional service and support to our clients, and we're committed to taking action to deliver an inclusive, diverse, and equitable workplace that our staff experience every day.

Position Summary

We're looking for a detail-oriented and self-motivated Data Entry Clerk to join our team. This role offers the flexibility to work remotely and provides an opportunity to make a meaningful contribution to our organization. As a Data Entry Clerk, you will assist our team by updating and maintaining information in our databases and providing administrative support as needed.

Responsibilities

As a Data Entry Clerk, you will be responsible for:

• Preparing documentation for filing and/or associated correspondence
• Obtaining all proper supporting information and documentation to ensure a proper, efficient administration of the file (including, but not limited to income and other tax filings, asset realizations)
• Responding in a timely manner to ongoing queries and requests from creditors and debtors
• Liaising with the administration team, including, but not limited to, assisting with obtaining information, documentation, and following up on complex issues where input and interpretation are requested
• Using Microsoft Dynamics CRM to extract file details and information
• Preparing and reviewing files for completeness and following up on outstanding documents
• Liaising with internal clients for clarification and issue resolution
• Organizing file documents in accordance with our naming protocols
• Calculation of income and surplus income obligations
• Understanding relevant legal requirements of multiple provincial jurisdictions
• Performing relevant searches for insolvency, Personal Property Security Act registrations, house valuations, and computation of realizable value
• Creating all documents required for signature
• Reviewing sign-up documents for accuracy and policy compliance as well as filing documents with Official Receiver (“OR”)
• Accurately transferring pertinent information from written and scanned records into Ascend (our internal software)
• Maintaining client confidence and protecting operations by keeping information confidential
• Liaising with external clients for clarification or outstanding documents

Electronic Filing of Statutory Documents

* Preparing documents for DocuSign

• Reviewing amended proposals
• Other tasks may be assigned as necessary

Qualifications

To be successful in this role, you will need:

• Experienced performing data entry with a proven high level of accuracy
• Extremely detailed-oriented
• Exceptional organizational and prioritization skills
• Proficient technical skills and familiarity with Microsoft Office (Outlook, Excel, Word); able to learn computer software quickly
• Experience with Microsoft Dynamics CRM would be an asset
• Able to work independently and efficiently
• Strong written and verbal communication skills to convey information to others
• Good interpersonal skills to speak and deal effectively with other staff members

Compensation, Benefits, and Perks

As a Data Entry Clerk at arenaflex, you can expect:

• Flexible work arrangements
• Vacation and wellness days
• Extended health and dental coverage as well as a virtual doctor plan
• Employee Assistance Program and mental health resources
• Company matching retirement savings plan
• Financial support for professional development
• Annual company events
• Exclusive access to perks and discounts

Our Culture at arenaflex

At arenaflex, we're in the business of helping people—and this ethos extends not only to our clients, but to our employees, partners. We're committed to taking action and to deliver an inclusive, diverse, and equitable workplace that our staff experience every day. Our culture is one of a kind and unique, and we're proud to have a dedicated culture committee who organize events, and consists of staff volunteers, they hand out awards for recognition and support the many holidays in our community to celebrate our inclusive and diverse workforce at arenaflex.

Diversity, Equity, and Inclusion

arenaflex encourages applications from all qualified candidates who represent the diversity of Canada. If you require any accommodations throughout the recruitment process—including alternate interview formats, accessible materials, or any other accommodations—we encourage you to contact us at [email protected].

How to Apply

If you're a motivated and detail-oriented individual who is passionate about making a difference in people's lives, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [email protected]. We thank all candidates for submitting their resume, however, only those selected for an interview will be contacted.

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