Experienced Billing Data Entry Specialist – Virtual Care Management and Revenue Operations
At arenaflex, we're revolutionizing the way healthcare providers manage chronic eye diseases, and we're looking for a skilled Billing Data Entry Specialist to join our mission. As a key member of our revenue operations team, you'll play a vital role in ensuring timely resolution of benefits questions, maintaining accurate data entry, and providing essential reporting to help achieve arenaflex's revenue goals.
About arenaflex
arenaflex is a leading healthcare technology company that's leveraging data-driven virtual care management to address the growing problem of preventable blindness. With a team of JCAHPO-certified ophthalmic care coaches and a holistic approach to care, we're helping people affected by chronic eye conditions live healthier, longer lives. Our Intelligent Engagement Platform maximizes the impact of multichannel, personalized engagement, and we're committed to making a meaningful difference in the lives of our patients.
Job Overview
As a Billing Data Entry Specialist, you'll be responsible for supporting both internal and external customers by ensuring timely resolution of benefits questions, maintaining accurate data entry, and providing essential reporting to help achieve arenaflex's revenue goals. You'll work closely with our team to ensure seamless communication and collaboration, and you'll be an integral part of our revenue operations team.
Key Responsibilities
* Encounter Management: + Complete all necessary encounters for various practices, ensuring accurate data entry in the appropriate Electronic Health Record (EHR) systems. + Manage the referral process for optometrists by entering referrals from the EHR into Salesforce. + Perform benefits verification prior to sending information to the Enrollment Manager.
- Out-of-Pocket (OOP) Cost Ticket Requests:
+ Address tickets related to OOP costs as generated by the Customer Care (CC) team.
- Eligibility Queries:
+ Respond to eligibility-related questions from the Enrollment Team as needed, utilizing EHR data.
- Data Entry:
+ Maintain accurate and up-to-date data entry in our EHR systems. + Ensure timely and efficient data entry to meet revenue goals.
- Reporting:
+ Provide essential reporting to help achieve arenaflex's revenue goals. + Analyze data to identify trends and areas for improvement.
Required Skills
* Resourcefulness: Ability to find solutions to problems independently.
- Detail-Oriented: Strong focus on accuracy and completeness of work.
- Time Management: Effectively prioritize tasks to meet deadlines.
- Team Player: Collaborate with team members to achieve shared goals.
- Ability to maintain focus in a repetitive work environment.
- Strong attention to detail to ensure accuracy in data entry.
- Capacity to handle sensitive data with confidentiality.
- Effective time management skills while working remotely.
- Self-starter with the ability to work independently with minimal supervision.
- High School Diploma or GED.
- Minimum of 1 year of administrative, data entry, or equivalent experience.
- Proficient in Microsoft Office or Google Suite, with experience in Excel or Google Sheets.
- Typing speed of 30-40 words per minute.
- Familiarity with Electronic Health Records (EHR), preferably NexTech or Athena.
- Experience with clinical data entry. (Preferred)
- Familiarity with Salesforce. (Preferred)
- Knowledge of full cycle billing or coding processes. (Preferred)
Physical Requirements
* Must have a home office or HIPAA-compliant workspace.
- Prolonged periods of standing, sitting at the desk, and working on a computer.
- Must be able to hear, speak, call, and virtually meet.
Work Environment
arenaflex is a remote-first company, and we're committed to providing a flexible and supportive work environment. As a Billing Data Entry Specialist, you'll work from the comfort of your own home, with the flexibility to manage your schedule and work at your own pace. You'll have access to our virtual collaboration tools, and you'll be an integral part of our revenue operations team.
Benefits
* Competitive hourly rate: $19.00 - $21.00/hr.
- Flexible schedule: Monday to Friday, 8 hr shift.
- Remote work environment: Work from the comfort of your own home.
- Comprehensive benefits package: Medical insurance, 8 paid holidays, and discretionary time off (DTO).
- 401(k) plan.
- Dental insurance.
- Flexible spending account.
- Health insurance.
- Life insurance.
- Paid time off.
- Parental leave.
- Referral program.
- Vision insurance.
- Employee Wellness Program.
Culture
At arenaflex, we foster a dynamic, inclusive, and supportive remote work environment. We prioritize trust, collaboration, and continuous learning, ensuring a healthy work-life balance. Our culture is built on the following values:
- Collaboration: Stay connected through regular team meetings and open communication.
- Inclusivity: A diverse team where everyone feels welcome and valued.
- Fun Culture: Engage in chats centered around health, wellness, celebrations, and more.
- Recognition: Regular feedback, performance incentives, and growth opportunities.
Diversity and Inclusion
arenaflex is an equal opportunity employer that values diversity at all levels. We're committed to creating a workplace that's inclusive, respectful, and supportive of all employees. We welcome applications from diverse candidates and are committed to providing equal employment opportunities to all employees and applicants for employment.
How to Apply
If you're passionate about making a difference in the lives of our patients and you're looking for a challenging and rewarding role, we encourage you to apply. Please submit your application, including your resume and a cover letter, to [[email protected]](mailto:[email protected]). We can't wait to hear from you!
Disclaimer
This job description is subject to change based on business needs, advancements in regulations, and workflow adjustments. Continuous review and adjustments will be made to ensure alignment with the company's goals and objectives. Apply Job! Apply for this job