Experienced Data Entry Clerk (Remote) – Debt Solution Provider

At arenaflex, we're on a mission to revolutionize the debt solution industry by providing innovative and compassionate services to individuals and businesses across Canada. With over 230 employees working together, we've helped over 150,000+ Canadians get out of debt and start rebuilding their lives and businesses again. As we embark on our next stage of growth and innovation, we're seeking an experienced and enthusiastic Data Entry Clerk to join our team.

About arenaflex

arenaflex is a leading debt solution provider in Canada, established in 1979. Our team is dedicated to helping people and businesses overcome debt and achieve financial stability. We're committed to delivering exceptional customer service, innovative solutions, and a supportive work environment that fosters growth and development.

Job Summary

We're looking for a highly organized and detail-oriented Data Entry Clerk to join our team on a remote basis. As a Data Entry Clerk, you'll play a critical role in maintaining accurate and up-to-date information in our databases, providing administrative support, and ensuring seamless communication with our clients and stakeholders. If you're a motivated and customer-centric individual with excellent technical skills and attention to detail, we encourage you to apply for this exciting opportunity.

Responsibilities

As a Data Entry Clerk at arenaflex, your key responsibilities will include:

• Preparing documentation for filing and/or associated correspondence
• Obtaining all proper supporting information and documentation to ensure a proper, efficient administration of the file (including, but not limited to income and other tax filings, asset realizations)
• Responding in a timely manner to ongoing queries and requests from creditors and debtors
• Liaising with the administration team, including, but not limited to, assisting with obtaining information, documentation, and following up on complex issues where input and interpretation are requested
• Using Microsoft Dynamics CRM to extract file details and information
• Preparing and reviewing files for completeness and following up on outstanding documents
• Liaising with internal clients for clarification and issue resolution
• Organizing file documents in accordance with our naming protocols
• Calculation of income and surplus income obligations
• Understanding relevant legal requirements of multiple provincial jurisdictions
• Performing relevant searches for insolvency, Personal Property Security Act registrations, house valuations, and computation of realizable value
• Creating all documents required for signature
• Reviewing sign-up documents for accuracy and policy compliance as well as filing documents with Official Receiver (“OR”)
• Accurately transferring pertinent information from written and scanned records into Ascend (our internal software)
• Maintaining client confidence and protecting operations by keeping information confidential
• Liaising with external clients for clarification or outstanding documents

Electronic filing of statutory documents:

• Preparing documents for DocuSign
• Reviewing amended proposals
• Other tasks may be assigned as necessary

Qualifications

To be successful in this role, you'll need to possess the following qualifications:

• Experienced performing data entry with a proven high level of accuracy
• Extremely detailed-oriented
• Exceptional organizational and prioritization skills
• Proficient technical skills and familiarity with Microsoft Office (Outlook, Excel, Word); able to learn computer software quickly
• Experience with Microsoft Dynamics CRM would be an asset
• Able to work independently and efficiently
• Strong written and verbal communication skills to convey information to others
• Good interpersonal skills to speak and deal effectively with other staff members

Compensation, Benefits, and Perks

As a valued member of our team, you'll enjoy a range of benefits and perks, including:

• Flexible work arrangements
• Vacation and wellness days
• Extended health and dental coverage as well as a virtual doctor plan
• Employee Assistance Program and mental health resources
• Company matching retirement savings plan
• Financial support for professional development
• Annual company events
• Exclusive access to perks and discounts

Our Culture at arenaflex

At arenaflex, we're committed to creating a diverse, inclusive, and equitable workplace that reflects the values of our clients and employees. Our culture is built on a foundation of compassion, innovation, and customer-centricity. We're proud to have a dedicated culture committee that organizes events and recognizes the contributions of our staff. We're also committed to supporting the diverse needs of our employees and clients, including providing accommodations throughout the recruitment process.

How to Apply

If you're a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [[email protected]](mailto:[email protected]). We thank all candidates for submitting their application, however, only those selected for an interview will be contacted.

Equal Opportunities Employer

arenaflex is an equal opportunities employer and welcomes applications from all qualified candidates who represent the diversity of Canada. If you require any accommodations throughout the recruitment process, including alternate interview formats, accessible materials, or any other accommodations, please contact us at [[email protected]](mailto:[email protected]). Apply for this job