Experienced Data Entry Operator – Claims and Eligibility Processing

At arenaflex, we're dedicated to improving oral health through innovative benefit plans, advocacy, and community support. As a leading dental plan administrator, we're part of the arenaflex Plans Association, operating two of the largest dental networks in the nation. Our mission is to build healthy, smart, vibrant communities for all, and we're looking for a talented Data Entry Operator to join our team.

About arenaflex

arenaflex is a dynamic organization that celebrates our All In culture – a mindset, feeling, and attitude that drives everything we do. We empower our employees to take charge of their careers, encourage innovation, and celebrate diverse thought. Our commitment to oral health extends beyond our benefit plans, as we invest in initiatives that address public health, education, and economic development.

Position Overview

We're seeking an experienced Data Entry Operator to join our team in Farmington Hills, MI. As a key member of our operations team, you'll be responsible for accurately entering claims and eligibility records into our system, processing claims, and updating/correcting file information. Your attention to detail, strong communication skills, and ability to work independently will be essential in this role.

Key Responsibilities

* Enter claims and/or eligibility records into the system to process claims and update/correct file information through telephone and/or written contact, using proper grammar, punctuation, etiquette, etc.

• Retrieve and reconcile information in files when claims are rejected by the system
• Determine whether inaccurate data should be updated, routed, or adjudicated
• Correct and update claim information entered through the optical scanning or data entry process
• Maintain related departmental records and files
• Operate office equipment, including a personal computer, copier, fax machine, etc.

Minimum Requirements

* Possess a high school diploma or equivalent

• One year of work experience in an office environment
• Ability to enter a minimum of 7,000 keystrokes per hour with 95% accuracy (6,650 correct keystrokes per hour)
• Successful completion of a data entry test sponsored by Human Resources within the past 12 months (test waived if candidate currently holds or has previously held a position which meets this requirement)

Essential Qualifications

* Strong attention to detail and accuracy

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office and data entry software
• Strong organizational and time management skills

Preferred Qualifications

* Experience in a healthcare or insurance environment

• Familiarity with data entry software and systems
• Strong analytical and problem-solving skills
• Ability to work in a fast-paced environment with multiple priorities

Skills and Competencies

* Strong data entry skills with high accuracy

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Proficiency in Microsoft Office and data entry software
• Analytical and problem-solving skills

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. We offer a range of training and development opportunities, including:

• On-the-job training and mentorship
• Professional development programs and workshops
• Opportunities for advancement and career growth
• Access to industry-leading training and certification programs

Work Environment and Company Culture

Our office is located in Farmington Hills, MI, and we offer a dynamic and supportive work environment. Our All In culture is built on the principles of:

• Empowerment: We empower our employees to take charge of their careers and make a meaningful impact.
• Innovation: We encourage innovation and creativity in everything we do.
• Diversity: We celebrate diverse thought and perspectives, and strive to create an inclusive and welcoming work environment.
• Community: We're committed to giving back to our communities and making a positive impact.

Compensation, Perks, and Benefits

We offer a comprehensive benefits package, including:

• Medical, dental, and vision coverage
• Short- and long-term disability
• Life insurance
• 401(k) savings plans
• Flex spending accounts
• Tuition reimbursement or educational assistance
• Annual incentive compensation based on annual business goals
• Eight hours of paid volunteer time each year
• Access to an on-staff health coach and personal trainer
• Virtual lunchtime workouts hosted by the trainer and/or an on-site fitness center

How to Apply

If you're a motivated and detail-oriented individual who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you!

Equal Employment Opportunity

arenaflex is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and welcoming work environment that values diversity, equity, and inclusion. Apply for this job