Experienced Full Stack Data Entry Associate – Remote Customer Service & Aviation Industry

At arenaflex, we're not just looking for a Data Entry Associate – we're looking for a game-changer. Someone who is passionate about delivering exceptional customer experiences, has a keen eye for detail, and is eager to kickstart their career in the aviation industry. If you're a motivated and organized individual with excellent communication skills, we want to hear from you.

About arenaflex

arenaflex is a leading travel wholesaler in the US, and a fully-owned subsidiary of Delta Carriers. We're dedicated to providing our customers with unforgettable experiences, and we're committed to living our values of Integrity, Care, Strength, and Employee Advocacy every day. Our team is our greatest asset, and we're passionate about empowering our employees to succeed in their careers.

How You'll Make a Difference

As a Data Entry Associate at arenaflex, you'll play a critical role in helping us deliver exceptional customer experiences. Your responsibilities will include:

• Rapidly recognizing and resolving client issues
• Effectively searching for answers to issues
• Making quality decisions
• Collaborating with a diverse group of clients and partners
• Providing excellent and timely support to inbound assistance calls
• Communicating relevant information to clients about arenaflex's products, services, strategies, and techniques

What We're Looking For

We're seeking individuals who possess:

• World-class customer service skills and written communication abilities
• A professional demeanor, excellent reliability, and the ability to manage stressful situations
• Strong digital literacy, adaptability in a fast-paced environment, and the ability to learn and respond quickly
• A deep understanding of and commitment to arenaflex's policies and procedures
• A passion for people, culture, and driving results, and a willingness to work in a diverse and inclusive environment

Position Type/Standard Schedule

This is a full-time remote position that requires you to live and work in one of the following states: Alabama, Arizona, Florida, Georgia, Idaho, Michigan, Minnesota, Missouri, Montana, New Mexico, North Carolina, North Dakota, South Carolina, Texas, Utah, or Wisconsin. You'll work a standard schedule, with the option to work nights and weekends. After completing our 12-week paid virtual training program, you'll be eligible to work in your permanent shift.

Training and Development

Our training program is designed to equip you with the skills and knowledge you need to succeed in your role. You'll participate in a comprehensive training program that includes:

• Directed learning
• Observations
• Assessments
• Performance measures

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping you grow and develop in your career. You'll have access to:

• Competitive compensation, profit-sharing, and performance-based incentives
• A 401(k) plan with generous company contributions up to 5%
• Paid time off, including holidays, vacation, paid personal time, and parental leave
• Comprehensive health benefits, including medical, dental, vision, short-term and long-term disability, and life insurance
• Family care support through fertility benefits, surrogacy and adoption support, lactation support, and programs that help with family care in all stages
• Comprehensive wellness programs to support physical, mental, social, and financial well-being, including access to a employee assistance program, free financial education, and a wide range of resources supporting mental health
• Domestic and international flight privileges for employees and qualified family members
• Parallel and special career opportunities
• Business Asset Groups to connect employees with shared interests and promote inclusion, diversity, and innovative thinking
• Recognition rewards and grants through the Relentless Together program
• Access to over 500 discounts, specialty savings, and voluntary benefits through Delta benefits, including car and hotel rentals, Delta Excursions Packages, auto, home, and pet insurance, legal services, and childcare

What You'll Need to Succeed

To be considered for this role, you'll need:

• A high school diploma, GED, or equivalent
• Be at least 18 years old and have the right to work in the US
• Be available to work full-time, including days, evenings, weekends, and holidays
• Ability to perform multiple tasks and figure out different products
• Advanced education and comfort with exploring online, email, and web search
• Dedicated high-speed internet with connection rates of 10 MBPS upload and 25 MBPS download
• Clear, happy, and gracious verbal and written communication using suitable language, tone, and expression
• Demonstrated perseverance and focus on maintaining excellent attendance, performance, self-motivation, and goal achievement
• Embracing a diverse set of people, thinking, and styles
• Reliably making health and safety, of self and others, the priority

How to Apply

If you're ready to join our team and make a difference in the lives of our customers, apply now! Please visit our website and follow the instructions to submit your application. Don't forget to attach your required documents, including your qualifications certificate with mark sheets, passport-sized photographs, and signature. Apply Job! Apply for this job