Experienced Senior Customer Engineer – Aerospace Composite Materials and Manufacturing Expert

At arenaflex, we're passionate about pushing the boundaries of science and innovation to create groundbreaking solutions that enhance the way we live, work, travel, and play. As a Senior Customer Engineer, you'll play a vital role in driving our mission forward by developing and nurturing new composite materials and manufacturing technologies that meet the evolving needs of our customers. If you're a seasoned professional with a passion for aerospace composite materials and manufacturing, we want to hear from you!

About arenaflex

arenaflex is a science company that brings together great minds to push the limits of science and innovation for the benefit of our customers. With a diverse, global team of over 13,000 associates, we're committed to delivering safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices, and healthcare applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.

Job Summary

As a Senior Customer Engineer at arenaflex, you'll be responsible for leading concept development activities for new opportunities, developing and nurturing new composite materials and manufacturing technologies, and providing technical expertise to our customers. You'll work closely with our internal functions to ensure that our products and technologies meet the evolving needs of our customers. If you're a seasoned professional with a passion for aerospace composite materials and manufacturing, we want to hear from you!

Key Responsibilities

* Develop and nurture new composite materials and manufacturing technologies aligned to the market and customer needs

• Lead concept development activities for new opportunities coupling material, process, and part design
• Be the principal technical interface with our customers and be the voice of the customer for arenaflex's internal functions
• Assess technology gaps and provide advice for future product and process development
• Promote arenaflex products and technologies and articulate value propositions to our customers
• Advise on materials and process selections for new composite material applications
• Lead and support projects requiring material manufacturing, prototyping, and part builds
• Provide field technical support to major aerospace OEM and subcontractors for new and legacy programs
• Identify and lead resolution of material issues in aerospace composite shops
• Act as the "Voice of the Customer" to liaise with the greater part of arenaflex to affect a mutually acceptable resolution
• Advise customers on processing and properties of arenaflex products
• Ability to support trade studies and provide recommendations on product options and selection based on customer parts & applications
• Contact levels will range from shop floor mechanics to senior management in procurement, engineering, research/development, quality, and manufacturing areas
• Lead and support research and development activities that aim at achieving technical and business objectives
• Support simulation analysis and development for composite part manufacturing and structural performance
• Identify potential new applications for arenaflex products and support Account Managers in capturing new business, assessing market trends, developing business cases, and evaluating competitor's materials
• Identify and foster new processes for material deposition, forming, and curing to support technology adoption on aerospace platforms
• Accompany customers as needed on arenaflex site audits and visits, leading where required
• Support and/or lead targeted projects in arenaflex or customer shops. Areas include product configuration, capability, cost reductions, problem solving, Lean manufacturing, etc.
• Support characterization and reducibility studies of new material developments
• Comprehend business line strategies to establish objectives and customer touch points at assigned accounts
• Support coordination of conformance and specification issues between arenaflex plants and Key Customer Procurement and Specification Custodians
• Provide support for customers outside the targeted region as appropriate
• Become a Subject Matter Expert (SME) on one or more aspects of composite parts

What You'll Get

* A competitive U.S. base salary range of $90,880 to $113,600 per year

• 16, or more, weeks of maternity/paternity and co-parenting leave, according to local regulations
• Training platform for all employees
• Free language courses (24 languages available)
• Free well-being sessions (physical and psychological)
• A dynamic and inclusive work environment that values diversity and promotes unity
• Opportunities for career growth and professional development
• A comprehensive benefits package that includes medical, dental, and vision coverage, as well as 401(k) matching

What We're Looking For

* Bachelor's degree minimum (in relevant Engineering or Material Science discipline)

• Master's or PhD degree is a plus
• Knowledge of aerospace composite part fabrication
• Experience resolving product and process capability issues in composite part Applications
• Minimum 5 years demonstrated work experience in composites including: problem solving, technical presentations, project management, relationship building, and identification of new opportunities
• Minimum of 2 years' experience on reviewing composite part designs / drawings for manufacturability and specification compliance
• Understanding of the aerospace industry including OEMs, their suppliers, various programs, aerospace quality systems, composite testing requirements, statistical process control and capability, etc.

How to Apply

If you're a seasoned professional with a passion for aerospace composite materials and manufacturing, we want to hear from you! Please submit your application through our website, including your resume, cover letter, and any relevant certifications or documentation. We can't wait to hear from you!

Equal Employment Opportunity

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes unity. If you require any accommodations during the application process, please don't hesitate to reach out to us.

Important Information

Please note that this position requires the handling of customer proprietary information and confidential documents. Discretion is required. The position may also require travel up to 25%. The location can be hybrid between arenaflex Anaheim CA plant and home. Apply for this job