Experienced Customer Service Representative – Office Operations and Support

At arenaflex, we're on a mission to deliver exceptional customer experiences and provide top-notch services to our valued clients. As a trusted provider of residential plumbing services, septic services, and portable sanitation, we're committed to excellence and innovation. We're now seeking a highly skilled and dedicated Customer Service Representative to join our team and help us achieve our goals.

About arenaflex

arenaflex has been a trusted provider of residential plumbing services, septic services, and portable sanitation for over 15 years. We proudly serve the Tulsa and Grand Lake areas, offering reliable and efficient solutions to our valued customers. Our team is passionate about delivering exceptional customer experiences, and we're committed to providing the best possible services to our clients. We're a dynamic and growing company, and we're excited to welcome a new team member who shares our values and vision.

Job Summary

We're looking for a highly skilled and dedicated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, managing office operations, and supporting our team members. You will be the first point of contact for our customers, and you will play a critical role in ensuring that our customers receive the best possible experience. You will also be responsible for managing office supplies, scheduling meetings and appointments, and resolving office-related malfunctions.

Responsibilities

As a Customer Service Representative, you will be responsible for the following tasks:

• Organize office and assist associates in ways that optimize procedures
• Sort and distribute communications in a timely manner
• Create and update records, ensuring accuracy and validity of information
• Schedule and plan meetings and appointments
• Monitor level of supplies and handle shortages
• Resolve office-related malfunctions and respond to requests or issues
• Coordinate with other departments to ensure compliance with established policies
• Maintain trusting relationships with suppliers, customers, and colleagues
• Perform receptionist duties when needed

Preferred Skills

We're looking for a candidate with the following skills and qualifications:

• Proven experience as a back-office assistant, office assistant, or in another relevant administrative role
• Knowledge of "back-office" computer systems
• Working knowledge of office equipment
• Thorough understanding of office management procedures
• Excellent organizational and time management skills
• Analytical abilities and aptitude in problem-solving
• Excellent written and verbal communication skills
• Proficiency in MS Office
• Knowledge of QuickBooks and Excel

Why Join Our Team?

We offer a range of benefits and perks that make us a great place to work. Some of the benefits we offer include:

• Paid Time Off, including paid birthday and holiday pay
• Flexible family scheduling
• Continuing education and opportunities for growth
• Company-provided uniforms, including an annual boot allowance
• Company-provided take-home vehicle
• Costco Membership
• Company phone
• Chiropractic care (4 annual visits)

Work Environment and Company Culture

We're a dynamic and growing company, and we're committed to creating a positive and supportive work environment. Our team is passionate about delivering exceptional customer experiences, and we're committed to providing the best possible services to our clients. We're a collaborative and inclusive team, and we're looking for a candidate who shares our values and vision.

Compensation and Benefits

We offer a competitive salary and a range of benefits, including:

• 401k
• Dental Insurance
• Life Insurance
• Medical Insurance
• Vision

How to Apply

If you're a motivated and dedicated individual who is passionate about delivering exceptional customer experiences, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a positive and inclusive work environment, and we're looking for a candidate who shares our values and vision.

Note

arenaflex is a dynamic and growing company, and we're committed to innovation and excellence. We're excited to welcome a new team member who shares our values and vision. If you're a motivated and dedicated individual who is passionate about delivering exceptional customer experiences, we'd love to hear from you. Apply for this job