Experienced Data Entry Assistant - Remote / Typing Position at arenaflex

Job Summary:

Join arenaflex, a leading innovator in the financial services industry, as an Experienced Data Entry Assistant in a full-time, remote position. As a key member of our team, you will play a vital role in ensuring the accuracy and efficiency of our data entry processes, directly impacting the success of our clients and advisors. If you are a detail-oriented, organized, and tech-savvy individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

About arenaflex:

arenaflex is a forward-thinking company that is revolutionizing the way financial services are delivered. Our mission is to provide innovative solutions that empower our clients to achieve their financial goals. We are committed to fostering a culture of excellence, diversity, and inclusion, where our employees can grow and thrive. As a remote employee, you will be part of a dynamic team that values flexibility, collaboration, and open communication.

Key Responsibilities:

As an Experienced Data Entry Assistant at arenaflex, you will be responsible for:

• Performing daily reconciliation/trade/transfer tasks for Alternate Investments, including refining trade buy and sell purchases in client profiles and recognizing/fixing breaks identified between arenaflex and the fund business or transfer brokers.
• Handling Business Activity Events, settling/reconciling move activity, and processing/reconciling dividend activity.
• Conducting investigation of complex/escalated issues, executing testing/validation of new technology improvements, and vendor adjustments.
• Completing assignments in Exchanging, Dividends, Transfers, Settlement, and Business Actions that directly impact the Client/Advisor profile.
• Analyzing customer review of membership agreements or transfer requests, client/advisor amount exceptions, governing commitments, and reconciliation of Business, Returns, and Move Breaks.
• Resolving internal/external body augmentations or concerns, source of breaks between arenaflex, the Fund, etc., and providing process or technology solution alternatives to management.
• Remediating transfer issues with the Fund or Contra Company, answering company companion questions relating to Fund specific requirements/eligibility, and providing follow-up on Substitute Investment transactions to expedite the customer request or remediate not in good order concerns.
• Prompt and exact finalization of customer investing and returns demands.

Essential Qualifications:

* High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.

• 2+ years of experience in data entry, customer service, or a related field.
• Excellent communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders.
• Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.
• Proficiency in Microsoft Office, particularly Excel, and experience with data entry software.
• Ability to work in a fast-paced environment, with multiple priorities and deadlines.
• Strong attention to detail and accuracy, with a focus on quality and precision.

Preferred Qualifications:

* Experience working in the financial services industry, particularly in Alternate Investments.

• Knowledge of regulatory requirements, such as 2340 and 15C3-3.
• Familiarity with Salesforce and other customer relationship management (CRM) software.
• Experience with data analysis and reporting, including creating and interpreting reports.
• Certification in data entry, customer service, or a related field.

Skills and Competencies:

* Excellent communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders.

• Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.
• Proficiency in Microsoft Office, particularly Excel, and experience with data entry software.
• Ability to work in a fast-paced environment, with multiple priorities and deadlines.
• Strong attention to detail and accuracy, with a focus on quality and precision.
• Ability to adapt to changing priorities and deadlines, with a flexible and proactive approach.
• Strong teamwork and collaboration skills, with the ability to work effectively in a remote team environment.

Career Growth Opportunities and Learning Benefits:

As an Experienced Data Entry Assistant at arenaflex, you will have opportunities to:

• Develop your skills and expertise in data entry, customer service, and related areas.
• Work on complex projects and initiatives, with the opportunity to make a meaningful impact on our business.
• Collaborate with a dynamic team of professionals, with a focus on innovation, excellence, and customer satisfaction.
• Participate in ongoing training and development programs, with a focus on professional growth and advancement.
• Enjoy a competitive compensation and benefits package, with opportunities for career advancement and professional growth.

Work Environment and Company Culture:

arenaflex is a remote-friendly company, with a flexible and collaborative work environment. As a remote employee, you will have the opportunity to work from the comfort of your own home, with the flexibility to manage your schedule and work environment. Our company culture is built on a foundation of innovation, excellence, and customer satisfaction, with a focus on teamwork, collaboration, and open communication.

Compensation, Perks, and Benefits:

arenaflex offers a competitive compensation and benefits package, including:

• Competitive salary and bonus structure.
• Comprehensive health, dental, and vision insurance.
• 401(k) retirement plan, with company match.
• Flexible paid time off, including vacation and sick leave.
• Professional development and training opportunities.
• Access to cutting-edge technology and tools.
• Collaborative and dynamic work environment.

Equal Opportunity Employer:

arenaflex is an equal opportunity employer, committed to diversity, equity, and inclusion. We welcome applications from qualified candidates of all backgrounds, including minorities, women, veterans, and individuals with disabilities. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees.

How to Apply:

If you are a motivated and detail-oriented individual with a passion for data entry and customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter, with a focus on your relevant experience and qualifications. We look forward to hearing from you!

Note:

arenaflex is a remote-friendly company, with a flexible and collaborative work environment. As a remote employee, you will have the opportunity to work from the comfort of your own home, with the flexibility to manage your schedule and work environment. Our company culture is built on a foundation of innovation, excellence, and customer satisfaction, with a focus on teamwork, collaboration, and open communication. Apply for this job