Part-Time Data Entry Coordinator, Program Impact – Join arenaflex in Revolutionizing Upward Mobility for First-Generation College Grads
About arenaflex
arenaflex is a pioneering organization dedicated to building a diverse movement of upwardly mobile first-generation college graduates overcoming underemployment through digital skills and peer connections. Our mission is to reignite the nation's promise of upward mobility for those who strive to achieve a brighter future for themselves and their families – to ensure the American Dream is a reality for all. We connect un-/underemployed first-gen college graduates to one another – within cohorts and across "generations" of cohorts. By growing their peer professional networks, members of our community achieve upward economic mobility by building the skills and connections they need for the careers they deserve.
Our Impact
arenaflex's intervention for underemployed graduates has produced compelling wage outcomes for thousands of first-generation and low-income grads in New York, California, Illinois, and Florida. Within 12 months of program completion, four-in-five arenaflex alumni are fully employed. Our work has a profound impact on the lives of our alumni, and we're committed to continuing this progress.
Join Our Team
We're seeking a highly motivated and detail-oriented Part-Time Data Entry Coordinator to join our Design & Evaluation team. As a key member of our team, you'll play a critical role in ensuring the accuracy and integrity of our data, which is essential for measuring the impact of our program on alumni careers. If you're passionate about data management, customer service, and making a difference in the lives of first-generation college graduates, we encourage you to apply.
Responsibilities
As a Part-Time Data Entry Coordinator, you'll be responsible for:
Data Integrity and Quality Control (50%)
+ Maintain data integrity through consistent monitoring and quality control. + Generate and clean extracts of Salesforce and other data to monitor data quality for analysis. + Use multiple methods to verify data and accurately enter alumni employment outcomes data to correct discrepancies and fill in missing data. + Ensure 100% data accuracy of fellows' employment updates from program surveys in Brightspace to Salesforce through ongoing data entry and updates. + Check to ensure 100% data accuracy at the transition from program to alumni stages (i.e., matching data between Brightspace LMS and Salesforce).
Data Collection and Reporting (30%)
+ Support administration of national post-program outcomes data collection (e.g., send employment survey, emails, texts) to ensure high response rates from fellows and alumni. + Pull monthly reports on new alumni (within 12 months of program completion) without employment verifications to share with Alumni Managers for verification updates. + Pull monthly reports on new alumni who are missing salary data and partner with the alumni team to verify and update in Salesforce. + Regularly monitor, update, and sync the "employer" fields in Salesforce to ensure accuracy in reporting.
Process Optimization and Collaboration (20%)
+ Collaborate with team members on the Alumni, Program Operations, and Partnerships team to optimize data collection and entry processes.
Qualifications
To be successful in this role, you'll need:
- 1 year of experience in data entry and/or management, specifically using Microsoft Excel or Google Sheets and Salesforce to input and monitor data
- Ability to plan for and execute processes that involve a variety of stakeholders with attention to detail and stellar customer service skills (e.g., solid follow-up and follow-through practices)
- Ability to handle sensitive and confidential information with discretion
- Proficiency in relevant data management software (Salesforce preferred)
What We Offer
As a Part-Time Data Entry Coordinator, you'll enjoy:
- A competitive hourly rate of $25 per hour
- The opportunity to work with a dynamic and growing organization that's making a real difference in the lives of first-generation college graduates
- A collaborative and supportive work environment
- Opportunities for professional growth and development
- A chance to work remotely from one of our locations in Chicago, Los Angeles, Miami, New York, or the Bay Area
What We're Looking For
We're seeking a highly motivated and detail-oriented individual who is passionate about data management, customer service, and making a difference in the lives of first-generation college graduates. If you're a team player with excellent communication and problem-solving skills, we encourage you to apply.
How to Apply
If you're excited about this opportunity, please submit your application by October 2, 2024. We can't wait to hear from you!
About arenaflex's Diversity, Equity & Inclusion
arenaflex provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetics. We seek to build a diverse staff representative of the communities we serve. All qualified applicants are strongly encouraged to apply.
Residency Policy
All employees must reside within commuting distance (approximately two hours) of a arenaflex Program site located in the following cities: Chicago, Los Angeles, Miami, New York, Bay Area and within the states of CA, CT, FL, IL, IN, NJ or NY.
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