Experienced Customer Service Consultant - Work from Home (Denver) Opportunity at arenaflex

At arenaflex, we're revolutionizing the way people buy and sell cars, and we're looking for talented individuals to join our team as Customer Service Consultants. As a Customer Service Consultant at arenaflex, you'll be the vital link between our customers' at-home and in-store experiences, providing a seamless and iconic customer service experience. If you're passionate about delivering exceptional customer experiences and have a knack for building rapport with people, we want to hear from you!

About arenaflex

arenaflex disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. Our innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We're recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.

What You'll Do

As a Customer Service Consultant at arenaflex, you'll be responsible for:

• Connecting with inbound customers online and over the phone to find out what they want and need from their next car purchase
• Using your knowledge of the arenaflex inventory to guide customers towards vehicles that meet their needs
• Guiding customers every step of the way, from online sales or appraisal to arranging finance applications and scheduling vehicle delivery
• Ensuring a seamless transition from online to in-store purchasing to provide an unrivaled customer service experience
• Mentoring others as your skillset expands
• Achieving sales targets while providing an iconic customer experience
• Acquiring the Automotive Sales Persons License in specific states (may require testing and travel as some states request physical presence to apply for the license)

What You'll Get

* An hourly rate of $18.00 - $26.70

• The opportunity to earn a performance-based sales incentive in addition to your hourly rate
• Comprehensive training and development opportunities to help you succeed in your role
• A high-energy sales environment where you'll work as a team to meet goals
• The chance to make a real difference in people's lives by delivering exceptional customer experiences
• A dynamic and supportive work environment that encourages growth and development
• A range of benefits, including paid sick, vacation, and holiday time, as well as opportunities for career advancement and professional growth

What We're Looking For

* Sales and customer service experience, preferably in a retail environment

• The ability to thrive in a fast-paced sales environment
• Good listening skills and a strong customer focus
• A high level of self-motivation to achieve performance goals
• Strong written and verbal communication skills
• The ability to learn and master new technologies; strong computer skills
• Open availability for shifts that may include nights, weekends, and holidays
• A willingness to shift schedules two times per year according to the needs of the business
• A hybrid role with a requirement for working on-site one day per week

Why Join arenaflex?

* We're a company that values our associates and provides opportunities for growth and development

• We're committed to delivering exceptional customer experiences and making a positive impact on our customers' lives
• We offer a dynamic and supportive work environment that encourages collaboration and teamwork
• We're a leader in the auto industry, with a reputation for innovation and excellence
• We offer a range of benefits and perks, including paid time off, health insurance, and retirement savings plans

How to Apply

If you're passionate about delivering exceptional customer experiences and have a knack for building rapport with people, we want to hear from you! Apply now to become a Customer Service Consultant at arenaflex and take the first step towards a rewarding and challenging career. Apply Now!

Equal Opportunity Employer

arenaflex is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, arenaflex will consider reasonable accommodation to complete the arenaflex Job Application. Apply for this job