Experienced Customer Service/Data Entry Specialist – Remote Opportunity with arenaflex
About arenaflex
At arenaflex, we're a dynamic and innovative company that's revolutionizing the way businesses operate. With a 30-year track record of success, we've established ourselves as a leading global Business Process Outsourcing (BPO) and marketing firm. Our team is comprised of talented individuals from diverse backgrounds, including the United States, Canada, Philippines, India, Colombia, and more. We're committed to delivering exceptional service solutions that drive cost savings and business growth for our clients.Job Overview
We're seeking an experienced Customer Service/Data Entry Specialist to join our remote team. As a key member of our operations, you'll play a pivotal role in ensuring smooth operations by accurately entering data and assisting customers with their production orders. With comprehensive training provided, you'll have the opportunity to transition to a hybrid remote setup, offering flexibility and convenience.Key Responsibilities
As a Customer Service/Data Entry Specialist, you'll be responsible for:- Reviewing and completing Enrichment Tasks as defined and trained by the client
- Primary work will be application data entry, vendor resource verifications, board certifications, and following up with various state boards for statuses
- Transferring data from various sources into electronic files and/or digital databases systems
- Sorting and organizing data
- Involved with either voice or non-voice processes, as required
- Managing either inbound/outbound calls in a professional manner
- Verifying information provided to our client by 3rd party entities by using online databases to cross-check information
- May be required to perform additional duties and tasks as required by the Company
Why Join arenaflex?
We think this job is great for several reasons:- It's a full-time, 100% remote position where you'll work from home
- You'll have clear goals and the training resources you need to deliver
- How you execute and deliver is up to you, with flexibility and autonomy to work independently or as an active member of a team
Qualifications
To be successful in this role, you'll need:- To be willing to work on both, voice and non-voice processes
- Experience in an outbound/inbound call center, inside sales experience, or related sales or customer service experience is a plus
- Excellent written and verbal communication skills
- To be available 40 hours per week, starting immediately
- To be adaptable and flexible, demonstrating abilities to work with process and information changes
- To be able to work independently or as an active member of a team
- To support a WFH set-up
- To have a stable internet connection
- To be a computer-savvy candidate
Company Culture and Benefits
At arenaflex, we're committed to creating a positive and inclusive work environment that supports the growth and well-being of our employees. Some of the benefits you can expect include:- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A flexible and autonomous work environment
- A supportive and collaborative team culture
- Access to cutting-edge technology and tools