Workday Associate, Talent Operations

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Talent Operations at Netflix focuses on building simple, scalable, and interconnected processes that create a seamless employee experience and power integrated insights across the talent lifecycle. As a Workday Associate, you’ll be part of the team ensuring our core talent system—particularly Workday—work reliably, intuitively, and in ways that strengthen talent data quality across the company. You’ll support day-to-day Workday operations, partner closely with Talent Tech, Service Delivery and People Analytics, and cross-functional teams to reduce friction in data processing in Workday. Responsibilities: System Support & Operational Excellence * Provide daily support for Workday HCM and talent modules, helping partners navigate issues and ensuring processes run smoothly * Troubleshoot system or data problems, identify root causes, and escalate when needed * Maintain foundational configuration (e.g., workflows, reference data, roles) to ensure consistency and accuracy across talent processes Process & Experience Design * Partner with Talent Operations analysts and managers to simplify and optimize workflows, focusing on reducing friction and improving the end-to-end experience for employees, managers, and HR partners * Contribute to documentation, job aids, knowledge articles, and user-centric materials that help teams adopt new processes or features * Support process reviews to ensure Talent Operations design principles: scalability, interconnectedness, and data integrity Configuration & Continuous Improvement * Assist with Workday configuration changes under the guidance of talent ops managers or TTE * Participate in Workday releases by testing new features, assessing impacts, and supporting rollouts * Contribute to enhancements that strengthen how data flows across systems and how talent data is captured, structured, and used Data Quality & Integrated Insights * Build and maintain basic Workday reports that give partners visibility into operations, workflows, and data health * Conduct data audits and partner with Talent Analytics and TTE to uphold data governance standards that enable clean, trustworthy insights * Support projects and initiatives aimed at improving system interoperability and the interconnectedness of talent data across tools and processes Qualifications: * Workday knowledge (HCM Core required; exposure to Recruiting, Compensation, Absence, Payroll or Talent modules is a plus) * Workday HCM Core certification is required; Workday HCM Reporting certification is a plus * Curiosity about how systems, data, and processes connect and how they can be simplified * A strong accuracy data mindset and attention to detail * Systems-thinking approach that connects day-to-day tasks to enterprise-level talent strategy Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner. We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.