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Experienced Entry-Level Traveling Customer Trainer – Automotive Software Solutions

Work from home Full-time role Hiring

At arenaflex, we're passionate about empowering automotive dealerships with innovative software solutions that drive success. As an Entry-Level Traveling Customer Trainer, you'll play a vital role in connecting our customers to our cutting-edge technology, ensuring a seamless transition to our system, and providing top-notch training and support throughout the process.

Job Summary:

We're seeking an enthusiastic and results-driven individual to join our Training Department as an Entry-Level Traveling Customer Trainer. As a key member of our team, you'll travel extensively (approximately 80% of the time) to install and convert our software for customers, providing customized training and support to dealership personnel. When not on the road, you'll work from our home office, supporting current customers, preparing for future trips, and conducting follow-ups with recently installed customers.

About arenaflex:

arenaflex is a leading provider of software solutions for the automotive industry, dedicated to delivering innovative technology that drives business growth and success. Our team is passionate about empowering dealerships with the tools they need to thrive in today's competitive market. As an arenaflex employee, you'll be part of a dynamic and supportive team that values collaboration, innovation, and customer satisfaction.

Key Responsibilities:

* Travel extensively (approximately 80% of the time) to install and convert arenaflex software for customers, providing customized training and support to dealership personnel

  • Meet with dealership management to understand customer needs and requirements
  • Customize the system to meet specific dealership needs
  • Train key dealership personnel on how to use the solution
  • Support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from the home office
  • Collaborate with experienced representatives to assist with customer set-up and implementation
  • Participate in department observations, classroom instruction, and on-the-job training with a mentor
  • Focus on one area of the software during product training and assist with customer implementation

Training and Development:

Our comprehensive training program lasts approximately 2-3 months and includes:

  • Department observations to gain a deeper understanding of our software and processes
  • Classroom instruction on product training and automotive dealership operations
  • On-the-job training with a mentor to ensure a smooth transition to the role
  • Opportunities to see arenaflex solutions in action by visiting car dealerships that already utilize our solutions on a daily basis

Requirements:

* Bachelor's degree or equivalent experience

  • Ability to travel 80% of the time
  • Outgoing, friendly personality with excellent communication skills
  • Strong written and verbal communication skills
  • Reliable transportation and a valid driver's license with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years
  • Reliable home internet with sufficient bandwidth for video conferencing

Benefits:

We're committed to providing a comprehensive benefits package that supports our associates' work-life balance and career growth. Our benefits include:

  • Comprehensive medical, dental, vision, life insurance, and health savings account
  • 401(k) with up to 6% matching
  • Paid vacation and sick days
  • Eight paid holidays
  • Referral bonuses
  • Working remotely with a company cell phone and laptop
  • Professional development and training opportunities
  • Promotion from within

Work Environment and Company Culture:

arenaflex promotes a healthy lifestyle by providing a non-smoking environment. We're an equal opportunity employer committed to diversity, equity, and inclusion. Our team is passionate about collaboration, innovation, and customer satisfaction, and we're excited to welcome like-minded individuals to our dynamic and supportive team.

Compensation and Perks:

We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development. Our comprehensive benefits package includes:

  • Competitive salary
  • Comprehensive benefits package
  • Professional development and training opportunities
  • Promotion from within
  • Referral bonuses
  • Paid vacation and sick days
  • Eight paid holidays
  • Working remotely with a company cell phone and laptop

How to Apply:

If you're a motivated and results-driven individual with a passion for the automotive industry, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job

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