Account Manager, Hospitality & Events

The Account Manager will play a pivotal role in managing a major US-based client’s Formula 1 partnership, with a strong focus on hospitality delivery and partnership management. Acting as the day-to-day client contact, the Account Manager will ensure the seamless execution of all hospitality programmes and partnership activations, consistently meeting objectives and exceeding expectations. With a combination of client servicing expertise and a passion for world-class hospitality, the role requires proactive relationship management, attention to detail, strong commercial acumen and the ability to coordinate across multiple stakeholders. The Account Manager will be responsible for ensuring all activations are delivered to the highest standard, on time, and within budget, while maintaining clear communication with the client and internal teams. This role offers flexibility to be based remotely in the US.

Key Responsibilities

• Serve as the day-to-day contact for the client, managing key relationships and ensuring seamless communication across all stakeholders.
• Lead the planning, development, and execution of hospitality programmes and partnership activations across multiple markets.
• Oversee partnership asset management, ensuring full utilization and alignment with the client’s business and marketing objectives.
• Develop and maintain detailed activation calendars, asset trackers, and rights matrices, ensuring all contractual rights are leveraged and reported against.
• Oversee the end-to-end operational delivery of guest hospitality, including guest communications, supplier management, gifting, collateral production, logistics, HSSE, and on-site execution.
• Manage project timelines, budgets, and deliverables using structured project management tools to ensure flawless execution.
• Lead on budget creation, cost control, and reconciliation, ensuring all financials are tracked accurately and transparently.
• Oversee management of partnership assets and contractual deliverables, maintaining accurate trackers and ensuring all rights are fully leveraged.
• Guide and support the account team in developing creative ideas, presentations, and post-event reports that drive client value and showcase results.
• Lead internal and client-facing meetings, ensuring proactive communication and alignment across workstreams.
• Provide strategic input into partnership planning, helping identify new opportunities and improvements to enhance programme impact.
• Support the Senior Account Director and Group Account Director with wider strategic development, reporting, and client relationship growth.

Skills & Experience Required

• 4+ years’ experience in agency, property, or client-side account management within sports, events, or hospitality.
• Proven experience managing premium hospitality or partnership programmes within Formula 1 or major sports.
• Strong client relationship management skills with the ability to communicate confidently and build trust at all levels.
• Strong understanding of sponsorship rights, asset delivery, and contractual obligations, with the ability to translate them into actionable plans.
• Demonstrable experience in budget management, supplier negotiations, and contract oversight.
• Excellent project management and organisational skills, with the ability to lead multiple concurrent workstreams.
• Experience coordinating on-site event delivery across international markets.
• Strong attention to detail and the ability to deliver under pressure.
• Commercially minded, proactive, and solutions-focused, with a passion for delivering exceptional hospitality and partnership experiences.
• Skilled in Microsoft PowerPoint, Excel, and project management tools.
• A collaborative team leader with the ability to motivate and guide junior team members.

Role Structure & Benefits

• Remote
• Flexible hours with core working hours of 10am – 4pm ; and aligned with client time zones
• Discretionary bonus scheme
• Enhanced employer sponsored retirement contribution
• Mental Wellbeing Day & Volunteer Day in addition to annual leave
• Sabbatical Leave in conjunction with long-service
• Employee Assistance Programme

After successfully passing probation:

• Private Healthcare
• Per annum individual training budget
• Per annum work from home stipend
• Work From Anywhere Allowance

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