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Experienced Full Stack Software Development Engineer – Devices Customer Service Technology

Work from home Full-time role Hiring

At arenaflex, we're on a mission to revolutionize the way customers interact with our devices and digital products. As a Software Development Engineer on our Devices, Digital and Alexa Support (D2AS) team, you'll play a critical role in shaping the future of customer support experiences. If you're passionate about solving complex problems with simple solutions and want to make a meaningful impact on a global scale, we encourage you to apply for this exciting opportunity.

About arenaflex

arenaflex is a leading technology company that's changing the way people live, work, and play. Our innovative products and services have transformed the way customers interact with our devices and digital products. As a Software Development Engineer on our D2AS team, you'll be part of a dynamic and collaborative environment that's passionate about delivering exceptional customer experiences.

Job Summary

We're seeking an experienced Full Stack Software Development Engineer to join our D2AS team. As a key member of our engineering team, you'll be responsible for designing, building, and deploying software solutions that enable our customers to interact with our devices and digital products in a seamless and intuitive way. You'll work closely with cross-functional teams to define engineering best practices, provide technical mentorship, and champion customer-centric solutions.

Key Responsibilities

As a Software Development Engineer on our D2AS team, you'll have the opportunity to work on a wide range of exciting projects, including:

  • Designing and building software for mobile, front-end clients, and server systems
  • Creating services using GenAIA
  • Collaborating with cross-functional teams to define engineering best practices and provide technical mentorship
  • Solving large-scale and difficult engineering problems with elegant and practical code
  • Working on creating intelligent self-service solutions and enabling our tech-support organization with tools and technology
  • Building software included on the Amazon Echo, Amazon Fire, and Amazon mobile apps

A Day in the Life

As a Software Development Engineer on our D2AS team, you'll have the opportunity to work on a wide range of exciting projects, collaborate with cross-functional teams, and make a meaningful impact on a global scale. Here's a glimpse into what a typical day might look like:

  • Collaborating with cross-functional teams to define engineering best practices and provide technical mentorship
  • Designing and building software for mobile, front-end clients, and server systems
  • Creating services using GenAIA
  • Solving large-scale and difficult engineering problems with elegant and practical code
  • Working on creating intelligent self-service solutions and enabling our tech-support organization with tools and technology
  • Building software included on the Amazon Echo, Amazon Fire, and Amazon mobile apps

You're an Awesome Fit if You Demonstrate:

* Industry-leading technical abilities showcasing a breadth & depth of technical knowledge

  • The ability to build good working relationships within the team by communicating clearly both verbally & in writing
  • Strong problem-solving and trouble-shooting skills with the ability to come up with creative solutions to seemingly impossible engineering problems
  • Effective technical leadership skills to improve technologies and infrastructure of the team
  • A passion to work with smart home devices

We Use Agile Development Strategies and Want Software Engineering Leaders Who Can Thrive in a Fast-Paced, High-Energy Work Environment If you're passionate about solving complex problems with simple solutions and want to make a meaningful impact on a global scale, we encourage you to apply for this exciting opportunity.

Benefits Summary

arenaflex offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

  • Medical, Dental, and Vision Coverage
  • Maternity and Parental Leave Options
  • Paid Time Off (PTO)
  • 401(k) Plan

Basic Qualifications

* 3+ years of non-internship professional software development experience

  • 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
  • Experience programming with at least one software programming language

Preferred Qualifications

* 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

  • Bachelor's degree in computer science or equivalent

Compensation

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

Why Join arenaflex?

At arenaflex, we're committed to a diverse and inclusive workplace. We're an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you're passionate about solving complex problems with simple solutions and want to make a meaningful impact on a global scale, we encourage you to apply for this exciting opportunity.

Apply Now

If you're ready to join a dynamic and collaborative environment that's passionate about delivering exceptional customer experiences, apply now for the Experienced Full Stack Software Development Engineer – Devices Customer Service Technology role at arenaflex. Apply for this job

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