Experienced Customer Engineer - Exchange: Unlock the Power of Digital Transformation with arenaflex

At arenaflex, we're not just building software platforms and products – we're shaping the future of digital engineering. As a Customer Engineer - Exchange, you'll be at the forefront of delivering cutting-edge solutions to our enterprise clients, empowering them to drive growth, innovation, and customer satisfaction. Join our community of change-makers and experience the thrill of transforming digital engineering for the world's leading brands.

About arenaflex

arenaflex is a full-service digital engineering solutions company that's redefining the way businesses interact with their customers and employees. With a workforce of 6,000+ talented individuals, we deliver solutions from around the globe, accelerating transformation and impact for our clients. Our culture is built on opportunity, inclusion, and a spirit of partnership, making us a unique and diverse organization that's passionate about tech.

Experience the arenaflex Difference

At arenaflex, we're committed to creating a community of high-performing innovators who are driven by a passion for technology and a desire to make a difference. Our culture is the fabric of our company, and it's what sets us apart from others in the industry. Here, you'll have the opportunity to:

• Build the coolest tech for the world's leading brands
• Solve complex problems and learn new skills
• Experience the power of transforming digital engineering for Fortune 500 clients
• Master your craft with leading training programs and hands-on experience
• Be part of a thriving developer community that's constantly looking for ways to improve our customers' experience, software development goals, and use of technology

About the Role

As a Customer Engineer - Exchange, you'll be a key technical resource for our enterprise customers in the legacy space. Your primary responsibilities will include:

• Delivering proactive services such as education workshops, assessments, and expert guidance to our customers
• Previewing new technology before others in the industry and learning how to make the best use of it
• Visiting customers to train them and share industry and development expertise
• Building strong customer relationships and ensuring deliveries align with customer projects and milestones
• Gaining access to expertise and support from our consulting practice and product groups
• Continually learning and growing professionally
• Analyzing problems and maintaining, and extending accreditations and certifications
• Demonstrating strong communication skills and ability to develop strategic ongoing customer relationships

Required Experience

To succeed in this role, you'll need to have:

• A deep understanding of Exchange server architecture (2010, 2013, 2016, and 2019) and Exchange Online
• Deep troubleshooting skills with Exchange server (2010, 2013, 2016, and 2019) and Exchange Online
• Experience in designing and implementing services of MS Exchange server (2010, 2013, 2016, and 2019) such as High availability (DAG), Public Folders, Mail Flow, Disaster Recovery, Managed Availability, Messaging Policies, Compliance, Configuring Reporting & Logging, Mailbox migrations both on-prem and cloud
• Experience in assessing Exchange Servers, health checks of existing solutions, providing best practice recommendations, guidance on clients, and supporting customers on their operations in Exchange environments which includes change, release, performance, and availability management
• Experience with Exchange migrations, upgrades, and optimizations
• Deep understanding of SMTP
• Experience and skills with Failover Clustering
• Experience with PowerShell scripting
• Proven track record in successfully planning, deploying, operating, and optimizing on-premises environments

Salary and Benefits

The salary for this position is between $95,000- $125,000 annually, depending on factors such as geography/market, skills, education, experience, and other qualifications of the successful candidate. arenaflex offers a comprehensive benefits package, including:

• Medical insurance
• Dental insurance
• Vision insurance
• 22 days of paid time off

Join the arenaflex Team

If you're passionate about digital engineering and want to make a difference, we want to hear from you. Apply now and join our community of change-makers. Let's talk about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table, and let's shape the future of digital engineering together. Apply Job! Apply for this job