Virtual Receptionist: Inbound Call Handling & Lead Collection (Scripted) - US Native Only

Submit a voice sample to be considered I am looking for a reliable virtual receptionist / lead intake assistant to help answer a light volume of inbound calls for my home services business. This is a scripted inbound call handling role. The job is to answer calls professionally, ask a short set of qualifying questions, enter the lead into the CRM, and send a brief summary after each call. This role is not for cold calling, aggressive sales, or appointment closing.

Responsibilities

Answer inbound calls in a professional and friendly manner Follow a short script and ask 8–10 qualifying questions Collect lead details accurately Enter lead information into the CRM Send a short written summary after each call Maintain a warm, professional tone with callers Important Compensation Note Call volume is expected to be light at the beginning. This is not a paid standby role and not paid waiting time. Compensation will be for active work only, including: answered inbound calls lead intake CRM entry short written follow-up / summary Please apply only if you are comfortable with a compensation structure based on actual tasks completed rather than hourly availability alone. If call volume increases in the future, I may revisit the structure. Ideal Candidate Strong spoken English Professional and friendly phone presence Comfortable following scripts Accurate with note-taking and CRM entry Reliable during EST business hours Able to keep calls brief and organized Experience with customer service, receptionist work, or lead intake preferred Important Notes No pricing should be provided to callers No scheduling promises should be made No technical advice should be given Andy, our Lead Project Manager, will follow up with the lead directly What the Call Usually Includes Greeting the caller Asking a short set of scripted questions Collecting lead details Entering the lead into the CRM Sending a short summary after the call To Apply, Please Include A short summary of your inbound call or receptionist experience Your availability during EST business hours Confirmation that you understand this is pay for active work only, not paid waiting time Confirmation that you are comfortable following a script and keeping calls brief A short voice sample or willingness to do a brief role-play interview Apply tot his job Apply To this Job