Licensed Personal Lines Insurance Customer Service Representative (Remote) – Join arenaflex's Global Team
Are you a customer service enthusiast with a passion for helping others? Do you have a strong desire to work for a forward-thinking global organization that values its employees and fosters a culture of inclusivity and belonging? Look no further! arenaflex is seeking a highly motivated and licensed Personal Lines Insurance Customer Service Representative to join our team of game-changers.
About arenaflex
arenaflex is a global organization that has been recognized as one of the "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" year after year. We're a diverse team of over 70 nationalities, united by our passion for delivering exceptional customer experiences and driving innovation through technology. Our purpose is to help the world's best-known brands improve their businesses, and we're looking for talented individuals like you to join our mission.
Career Growth and Personal Development
At arenaflex, we believe in empowering our employees to reach their full potential. That's why we offer a range of FREE Learning and Leadership Development programs designed to help you grow both personally and professionally. With over 80% of our managers and leaders promoted from within, you'll have the opportunity to develop new skills, take on new challenges, and advance your career in a supportive and inclusive environment.
What You'll Do in This Role
As a Licensed Personal Lines Insurance Customer Service Representative, you'll work from home and be responsible for:
- Actively listening to and asking questions to identify customer needs
- Advising on plan options, coverages, and pricing
- Processing new and/or amended enrollments
- Ensuring our clients' customers enjoy authentic experiences
- Delivering expert customer experiences with a smile
Your Qualifications
To succeed in this role, you'll need:
- 1+ years of customer service experience
- An active Personal Lines resident license
- A high school diploma or GED
- Proficiency in fast-paced multi-tasking
- Eagerness to learn new technologies
- Passion for helping others
- Patient and empathetic nature
- Ability to pass a background check
- Must reside in the United States or have a valid U.S. address for residence
What's in It for You
As an arenaflex employee, you'll enjoy:
- A competitive pay rate of $18/hour ($20/hour for bilingual Spanish)
- Paid training (Classroom: 7 Weeks and Transition: 7 Weeks)
- Lucrative employee referral bonus opportunities
- Company networking opportunities with organized groups in various topics
- 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
- Health and wellness programs with trained partners to help promote a healthy you
- Mentorship programs that support your rewarding career journey
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
- A range of other perks and benefits
Join Our Team
If you're a motivated and customer-focused individual looking for a new challenge, we want to hear from you! Apply today and discover why over 440,000 game-changers around the globe call arenaflex their "employer of choice."
Location:
USA, OH, Work-at-Home
Language Requirements:
English (bilingual Spanish a plus)
Time Type:
Full-time
Physical & Mental Requirements:
While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
Eligibility to Work:
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
Where Job May be Performed:
Currently, this position may be performed only in the states listed here.
arenaflex is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
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