Experienced Airport Agent - Ramp and Customer Service Representative

At arenaflex, we're on a mission to revolutionize the way we travel, and we're looking for talented individuals to join our team as Airport Agents - Ramp and Customer Service Representatives. If you're passionate about delivering exceptional customer experiences, working in a fast-paced environment, and have a keen eye for detail, we want to hear from you.

About arenaflex

arenaflex is a leading airline that operates with a commitment to excellence, safety, and customer satisfaction. As a subsidiary of American Airlines Group, we provide regional flight service under the American Eagle brand and ground handling services for many American Airlines Group flights. With a rich history dating back to 1998, we've grown to become one of the largest regional airlines in the world, with hubs in Dallas/Fort Worth, Chicago, Miami, and Los Angeles.

Why Join arenaflex?

We offer a range of benefits that make us an attractive employer, including:

• Amazing Employee Flight Privileges: As an arenaflex team member, you'll enjoy access to employee flight privileges within the American Airlines global network, allowing you to explore the world while earning your miles.
• Training and Development Programs: We're committed to helping you grow your career, with comprehensive training and development programs designed to equip you with the skills and knowledge you need to succeed.
• Comprehensive Health and Life Benefits: Our comprehensive health and life benefits (subject to location) ensure that you and your loved ones are protected and supported.

Responsibilities

As an Airport Agent - Ramp and Customer Service Representative, you'll play a critical role in ensuring the smooth operation of our airport operations. Your responsibilities will include:

• Guiding and Directing Aircraft: You'll guide and direct incoming and outgoing aircraft on the taxiway to ensure safe and on-time departures.
• Loading and Unloading Baggage: You'll load, unload, sort, and transfer passenger baggage, cargo/freight, and company materials, some of which can weigh up to 75 lbs.
• Operating Ground Equipment: You'll drive ground equipment such as tugs, belt loaders, and bag carts to help planes push in/out of gates, load baggage, and deliver baggage to claim areas or connecting flights.
• Collaborating with the Internal Team: You'll work closely with our internal team to ensure safe and on-time departures, and may be required to clean the interior of aircraft, clean and service aircraft lavatories.
• Providing Excellent Customer Service: You'll be the face of arenaflex, providing exceptional customer service to our passengers and ensuring that their travel experience is seamless and enjoyable.

Qualifications

We're looking for individuals who possess the following qualifications:

• Minimum Age: 18 years old
• Education: High school diploma, GED, or international equivalent
• Driver's License: Valid, unexpired, and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role
• Availability: Ability to work rotating shifts, including days, overnights, weekends, holidays, and rotating days off
• Flexibility: Flexible to work additional hours with short notice when operationally necessary
• Physical Ability: Must be able to carry, bend, lift, and turn with bags and other items weighing up to 75 lbs.
• Weather Conditions: Must be willing and able to work outside in variable weather conditions
• Communication Skills: Ability to communicate in a clear, polite, and friendly manner
• Language Skills: Must be able to read, write, fluently speak, and understand the English language
• Authorization: Authorized to work in the United States without sponsorship

What We Offer

As an Airport Agent - Ramp and Customer Service Representative at arenaflex, you'll enjoy a range of benefits, including:

• Competitive Pay Rate: $13.53/hr
• Opportunities for Career Growth: We're committed to helping you grow your career, with opportunities for advancement and professional development.
• Collaborative Work Environment: You'll be part of a dynamic and supportive team that's passionate about delivering exceptional customer experiences.
• Recognition and Rewards: We recognize and reward our team members for their hard work and dedication, with opportunities for bonuses and other incentives.

How to Apply

If you're passionate about delivering exceptional customer experiences, working in a fast-paced environment, and have a keen eye for detail, we want to hear from you. Apply now to join our team as an Airport Agent - Ramp and Customer Service Representative at arenaflex. Apply Job! Apply for this job