Experienced Full Stack Provider Data Services Senior Coordinator – Remote Work Opportunity at arenaflex
Join arenaflex's dynamic team as a Provider Data Services Senior Coordinator and take the first step towards a fulfilling career in data management and customer service. At arenaflex, we are committed to delivering exceptional healthcare solutions to our members. As a leading health insurance company, we are constantly seeking talented professionals who share our passion for innovation and customer satisfaction. As a Provider Data Services Senior Coordinator, you will play a vital role in ensuring the accuracy and quality of provider data, while providing outstanding support to our internal and external stakeholders.
About arenaflex
arenaflex is a leading health insurance company that has been serving millions of members across the United States. Our mission is to provide innovative healthcare solutions that meet the evolving needs of our members. We are committed to delivering exceptional customer service, while fostering a culture of collaboration, innovation, and excellence.
Job Summary
We are seeking an experienced and motivated Provider Data Services Senior Coordinator to join our dynamic team. As a Provider Data Services Senior Coordinator, you will be responsible for overseeing reviews of provider data, identifying issues, and implementing solutions to ensure the accuracy and quality of our provider data. You will also work closely with internal and external stakeholders to resolve complex issues and implement new processes.
Key Responsibilities
* Offers functional support and performs data entry and cleanup for data exchanges (simple to complex)
- Performs more complicated data exchanges and maintenance related to activities, developments, and new product implementations
- Works with various departments to ensure quality provider data to our members
- Maintains and updates provider segment and agreement data, including sensitive or complex exchanges, in relevant systems for case settlement and provider catalog
- Collaborates with internal/external constituents to implement new organizations and complex business arrangements
- Identifies, investigates, and directs root cause analyses (e.g., issue providers identified by PST, patterns from routine PDS reviews) and collaborates cross-functionally within the organization to suggest process enhancements
- Directs and oversees reviews of provider data and heightens issues for resolution as suitable
Required Capabilities
* 1-2 years of provider-related experience
- Proficient in Microsoft Office Applications, including Excel
- Provider Data Maintenance experience
- Past production environment experience
Preferred Capabilities
* CPB or EPDB knowledge
- Strong verbal communication skills
- Demonstrated ability to manage multiple tasks
- Demonstrated success in focusing on work and the ability to perform multiple tasks in a high-speed environment
- Demonstrated outcome in collaborating with others to meet/surpass expectations
- Experience providing clear and concise written and verbal communications
- Demonstrated progress in collaborating with others to meet/surpass expectations
Education
* High School Diploma or Equivalent work experience
Compensation and Benefits
The common compensation range for this role is: $18.50 - $35.29 This pay range addresses the base hourly rate or base yearly full-time compensation for all situations in the job grade within which this position falls. The actual base compensation offer will depend on various factors, including experience, education, location, and other relevant variables. This position is eligible for an arenaflex reward, commission, or temporary incentive program in addition to the base compensation range listed above. In addition to your compensation, enjoy the benefits of working for an organization that puts its heart into caring for our partners and our communities. arenaflex offers a full range of clinical, dental, and vision benefits. Eligible employees may enroll in the organization's 401(k) retirement savings plan, and a Stock Purchase Plan is also available for qualified employees. arenaflex provides a fully paid term life insurance plan to qualified employees, and short-term and long-term disability benefits. arenaflex also offers various wellness programs, education assistance, free development courses, a CVS store and discount programs with participating partners. Regarding downtime, arenaflex employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time, and other time off are provided consistent with applicable state regulation and Company policies.
How to Apply
If you are passionate about data management and customer service, and are looking for a challenging and rewarding career opportunity, we encourage you to apply for this role. Please submit your application through our website or by clicking on the link below. Apply Job! For more job opportunities at arenaflex, please click here! Apply for this job