Experienced Pre-Licensed Customer Service Representative – Remote Career Opportunity at arenaflex

Unlock Your Potential and Launch a Rewarding Career in Insurance

Are you a motivated and customer-focused individual looking to start a new chapter in your career? Do you want to work for a dynamic and innovative company that offers a supportive environment and opportunities for growth? Look no further than arenaflex, a global leader in digital business services. We are seeking an experienced Pre-Licensed Customer Service Representative to join our team and embark on a rewarding career in insurance.

About arenaflex

arenaflex is a global, digital business services company that delivers cutting-edge, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With over 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence enable us to make a positive impact in our communities, with our clients, and on the environment.

Why arenaflex?

At arenaflex, we are committed to investing in our employees' futures and providing a supportive environment that fosters growth and development. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. Our mission is to provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.

Become a Licensed Insurance Agent with arenaflex

We are proud to offer a 5-day paid training program to help you prepare for the State Insurance Exam. This comprehensive training program will equip you with the knowledge and skills you need to succeed as a licensed insurance agent. Our trainers will provide you with study materials, and we will cover the cost of the exam. After passing your exam, we will support you in obtaining your license in the 50 states/territories we operate in.

Benefits of Working with arenaflex

As a Pre-Licensed Customer Service Representative at arenaflex, you can expect:

• Paid Training: We invest in your future and provide a comprehensive training program to help you succeed as a licensed insurance agent.
• Competitive Wages: You will be rewarded with a competitive salary that reflects your skills and experience.
• Full Benefits: Enjoy a comprehensive benefits package that includes medical, dental, vision, 401k, and more.
• Paid Time Off: Take breaks and recharge with our generous paid time off policy.
• Employee Wellness and Engagement Programs: We prioritize your well-being and provide programs to support your physical and mental health.

Responsibilities

As a Pre-Licensed Customer Service Representative, you will be responsible for:

• Resolving complex consumer issues and advising first-level representatives on high-level issues.
• Assisting policyholders with billing questions and concerns.
• Providing support to policyholders with policy changes requested.
• Supporting policyholders' needs by providing recommendations and adjusting as necessary.

Qualifications

We are looking for fearless individuals who are inspired to deliver only the best in all that they do. To be considered for this role, you must:

• Have a minimum of 6 months of customer service experience.
• Be over 18 years of age.
• Have the ability to type 25 wpm.
• Be a high school graduate or have a GED.
• Be comfortable with desktop computer systems.
• Possess proven oral and written communication skills.
• Have 6 months of call center experience (preferred).
• Demonstrate logical problem-solving skills.
• Be available to work various shifts.
• Have the ability to use Windows operating systems.
• Possess organization and work prioritization skills.

Work from Home Requirements

To work from home, you must:

• Have a minimum subscribed download rate of 12.0 Mbps.
• Have a minimum subscribed upload rate of 3.0 Mbps.
• Have an ISP with no packet loss and ping under 50ms.
• Provide proof of internet speed.
• Have a clean and quiet workspace.

Join the arenaflex Team

At arenaflex, we are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. If you are a motivated and customer-focused individual looking to start a new chapter in your career, we encourage you to apply for this exciting opportunity.

Apply Now

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