Experienced Pre-Licensed Customer Service Representative – Remote Opportunity at arenaflex
Job Title:
Experienced Pre-Licensed Customer Service Representative – Remote Opportunity at arenaflex
Job Description:
About arenaflex
arenaflex is a global, digital business services company that delivers the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Why arenaflex?
If you are on the hunt for a career and not just another job, arenaflex is the place for you! We want to invest in your future! Our company culture is built on the principles of innovation, collaboration, and customer-centricity. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.
Become a Licensed Insurance Agent with arenaflex
arenaflex offers a 5-day paid training to help you prepare for the State Insurance Exam. You read that correctly, you'll get PAID TO STUDY! Our training program includes:
- A dedicated Trainer to guide you through the process
- Comprehensive study materials to help you prepare for the exam
- Coverage of the cost and scheduling of your state exam
- Support in obtaining your license in the 50 states/territories we operate in
Benefits of Working with arenaflex
* Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement programs
Your Role at arenaflex
As a Pre-Licensed Representative, you will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. You will work in a collaborative and engaging environment, interacting with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Responsibilities:
* Resolve complex consumer issues and advise first-level representatives on high-level issues
- Assist policy holders with billing questions and concerns
- Provide support to policy holders with any policy changes requested
- Support policy holders' needs by providing recommendations and adjusting as necessary
Qualifications:
We're looking for fearless people - people who are inspired to deliver only the best in all that we do. To be successful in this role, you will need:
- 6 months of customer service experience minimum
- Over 18 years of age
- Ability to type 25 wpm
- High School Graduate or GED
- Comfort with desktop computer systems
- Proven oral and written communication skills
- 6 months of Call Center experience, preferred
- Logical problem-solving skills
- Availability to work various shifts
- Ability to use Windows operating systems
- Organization and work prioritization skills
Work from Home Requirements:
* Internet Connection Requirements: + Minimum subscribed download rate equal to or exceeds 12.0 Mbps + Minimum subscribed upload rate equal to or exceeds 3.0 Mbps + ISP must have no packet loss and ping under 50ms + Proof of internet speed required + Clean and quiet workspace
Be One of Our People
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.
arenaflex is an Equal Opportunity Employer
Employment Type:
FULL_TIME
How to Apply:
If you are ready to take the first step in your career journey, apply now to become a Pre-Licensed Customer Service Representative at arenaflex. We look forward to hearing from you! Apply Job! For more such jobs, please click here! Apply for this job