Experienced Data Entry Clerk – Energy Services Program Support

As a dedicated professional seeking a challenging and rewarding role, we invite you to join arenaflex, a non-profit human services agency committed to driving positive change in the lives of individuals and families in Fitchburg, MA. Our organization is passionate about fostering community growth, providing essential services, and promoting holistic well-being. We are now seeking an experienced Data Entry Clerk to play a vital role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs.

About arenaflex

arenaflex is a dynamic organization that has been making a lasting impact in the community for years. Our team is united by a shared passion for creating a better world, and we are committed to fostering a culture of inclusivity, respect, and collaboration. We believe that every individual deserves access to essential services and opportunities for growth, and we are dedicated to providing a supportive and empowering environment for our clients and staff alike.

Position Overview

As a valued member of our team, the Data Entry Clerk will be responsible for maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This role requires a high level of attention to detail, excellent organizational skills, and the ability to work independently in a remote setting. The successful candidate will be a team player who is passionate about making a difference in the community and is committed to delivering exceptional results.

Essential Duties and Responsibilities

* Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.

• Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
• Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
• Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
• Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
• Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
• Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
• Attend all required staff meetings, supervision, training, and contractual meetings.
• Participate in mandatory agency training and other relevant professional development activities.
• Ensure strict confidentiality is maintained in all aspects of the role.
• Perform related work as required.

Required Qualifications and Skills

* Associate degree or equivalent professional experience.

• Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
• Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
• Bilingual in Spanish preferred.
• Excellent organizational and communication skills.
• Ability to work independently in a remote setting.
• Strong attention to detail and ability to maintain confidentiality.
• Proficiency in Microsoft Office and Google Suite.
• Familiarity with database systems and software applications.

Why Join arenaflex?

* Comprehensive Benefits Package: arenaflex offers a range of fantastic benefits to support your well-being and personal growth, including: + Health, Dental, FSA, and Vision Insurance + Paid Time Off (PTO) + Hybrid Work Opportunities + Student Loan Forgiveness + Tuition Remission + Employer-Sponsored Retirement + Pet Insurance + Employee Discounts

• Meaningful Work: arenaflex is dedicated to making a lasting impact in the community, and we invite you to join us in this mission.
• Collaborative Culture: Our team is united by a shared passion for creating a better world, and we foster a culture of inclusivity, respect, and collaboration.
• Professional Development: arenaflex offers opportunities for professional growth and development, including training and education programs.

How to Apply

If you are a motivated and detail-oriented individual who is passionate about making a difference in the community, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and free from discrimination. Apply for this job