SVP, Client Services Director – Omni-Channel, Pharma Agency

Job Description:

• Provides strong, engaged leadership, effectively directs team members to meet expectations and accomplish organizational, team, and individual goals
• Establishes priorities on brands and contributes to team discussions and problem-solving
• Exhibits superior interpersonal skills to lead, motivate, and unify team and ensure a positive employee experience
• Develops team members through coaching, mentoring, performance management, and training and development
• Leadership and guidance of a team of VP Account leaders
• Demonstrates success as an effective agency leader with the ability to drive both client and internal team initiatives
• Responsible for forecast development of LOB accounts and ensures accurate forecast updates monthly and quarterly
• Attains and exceeds annual revenue plan for individual clients/brands within LOB

Requirements:

• 20 or more years of experience in marketing or marketing-related roles within the pharmaceutical industry
• Agency Account leadership experience required
• Experience in digital marketing and fully integrated marketing projects preferred
• Experience leading books of business with yearly revenues of $25 million or more
• Experience leading teams of account management professionals at multiple levels of 10 people or more

Benefits:

• You will receive a 401K plan with an employer match contribution up to 4% (immediately vested)
• Life insurance
• Disability coverage
• Medical, dental, and vision plans
• Flexible working arrangements
• Option to work from anywhere across the globe two weeks each year
• 20 vacation days plus one personal well-being day
• 9 public holidays
• Gifted end-of-year holidays
• Early Summer Friday finish in June, July, and August
• Free counselling through employee assistance program
• Personalized health support
• Enhanced maternity, paternity, family leave, and fertility policies
• Continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities

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