Remote Big Data Engineer – Data Analytics, Python Development & Business Intelligence (Live Chat Support)

arenaflex is seeking a talented and motivated Remote Big Data Engineer to join our dynamic data solutions team. In this role, you will work closely with our utility teams to define, build, and capture enterprise data needs while leveraging cutting-edge technologies to transform raw data into actionable business insights. This is a remote position offering competitive compensation of $35 per hour, with the flexibility to work from anywhere in the USA. At arenaflex, we believe in the power of data to drive innovation and create meaningful impact. As a Big Data Engineer on our team, you will play a critical role in developing robust data architectures, building analytical solutions, and contributing to our Voice of Customer (VOC) initiatives. This position offers excellent opportunities for career growth, professional development, and the chance to work with industry-leading technologies in a supportive, remote-first environment.

About arenaflex

arenaflex is a forward-thinking organization committed to leveraging data and technology to deliver exceptional experiences. We value innovation, collaboration, and the continuous pursuit of excellence. Our remote-first culture empowers employees to work flexibly while maintaining strong connections with teammates across the organization. We invest heavily in our people, offering comprehensive training, competitive compensation, and pathways for career advancement. We pride ourselves on creating an inclusive workplace where diverse perspectives are welcomed and celebrated. Our team members enjoy the benefits of working for a company that prioritizes both professional growth and personal well-being. When you join arenaflex, you become part of a community that supports your holistic well-being—physical, financial, and intellectual health—at every stage of your career.

Key Responsibilities

As a Remote Big Data Engineer at arenaflex, you will be responsible for designing, building, and maintaining data solutions that power our business intelligence and analytics capabilities. Your primary duties will include:

• Collaborating closely with utility teams and business stakeholders to understand, define, and capture enterprise data requirements that align with organizational objectives
• Developing and maintaining a deep understanding of Voice of Customer (VOC) methodologies, leveraging these insights to design and transform data within our cornerstone big data platform
• Designing and building robust data model architectures that support optimal data processing and standardized metric definitions across the organization
• Implementing big data and batch/real-time analytical solutions using transformational technologies including Hadoop, HDFS, MapReduce, Hive, Spark, and Python
• Developing innovative data solutions that ensure information quality and accuracy through intensive testing at variable and use-case levels
• Providing recommendations and technical guidance to enhance capabilities and drive efficiency in computing programs within the big data ecosystem
• Leading consumer tale analysis and elaboration, including the design and development of software programs, testing, and automation tool development
• Proactively identifying opportunities to automate manual tasks and processes to improve quality and operational efficiency
• Working closely with partners from various business units to prioritize, define, develop, and test data solutions for diverse use cases as part of our comprehensive VOC end-to-end process
• Supporting live chat customer interactions and providing technical data support when needed

Essential Qualifications

To succeed in this role, candidates must possess the following qualifications and competencies:

• Technical Expertise: Minimum of 3+ years of hands-on development experience with Hive/Hadoop, PySpark, Python, and shell scripting languages
• Development Operations: Strong understanding of development lifecycle management and troubleshooting for data-driven projects
• Stakeholder Collaboration: Proven experience actively collaborating with relationship managers and product owners to understand functional requirements and convert them into technical deliverables
• Agile Methodology: Familiarity with Agile delivery methodologies, including experience with small increments of product introduction at regular intervals to business groups
• Communication Skills: Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders
• Problem-Solving: Strong analytical and problem-solving abilities with attention to detail and data accuracy
• Customer Service: Prior experience in customer service or technical support roles is preferred
• Typing Proficiency: Strong typing speed and accuracy for data entry and live chat support responsibilities
• Multi-tasking: Ability to multitask and prioritize effectively in a fast-paced, dynamic environment
• Technical Proficiency: Comfortable using computer applications and navigating online systems and platforms
• Availability: Flexible availability to work varying shifts as needed, including potential evening or weekend coverage

Preferred Skills and Experience

While not required, the following skills and experience would be highly valued in candidates:

• Experience with cloud platforms such as AWS, Azure, or Google Cloud
• Knowledge of real-time streaming technologies such as Apache Kafka or Flink
• Familiarity with data visualization tools such as Tableau, Power BI, or Looker
• Experience in the financial services or payments industry
• Understanding of machine learning concepts and their application to data analytics
• Experience with SQL and relational database systems
• Knowledge of data governance and data quality frameworks

What We Offer

arenaflex is committed to providing competitive compensation and comprehensive benefits to our team members:

• Competitive Pay: Hourly rate of $35 per hour, with overtime eligibility
• Remote Flexibility: Work-from-home opportunity with the flexibility to work from anywhere in the USA
• Comprehensive Training: Access to extensive training and support resources to help you succeed in your role
• Career Growth: Potential for career advancement and professional development within the organization
• Health Benefits: Eligibility for comprehensive healthcare coverage including medical, dental, and vision insurance
• Financial Security: Access to retirement plans and financial wellness programs
• Wellness Programs: Resources and programs supporting your physical, mental, and emotional well-being
• Paid Time Off: Generous paid time off policies to support work-life balance
• Equipment Provision: Company-provided laptop and necessary equipment for remote work
• Professional Development: Opportunities for ongoing learning and skill development

Work Environment and Culture

At arenaflex, we understand that remote work requires trust, communication, and the right tools to succeed. We provide our remote team members with everything they need to be productive and connected:

• Collaborative virtual workspace with modern communication tools
• Regular team meetings and one-on-one check-ins with managers
• Strong emphasis on work-life balance and flexible scheduling
• Inclusive culture that values diverse perspectives and backgrounds
• Continuous feedback loops to support professional growth
• Access to online learning platforms and training resources
• Employee assistance programs for personal and professional challenges

How to Apply

If you are passionate about data engineering, enjoy working with cutting-edge technologies, and thrive in a remote collaborative environment, we would love to hear from you. This is an excellent opportunity to join a forward-thinking company that values its employees and invests in their success.

To apply for this position, please submit your updated resume along with a cover letter highlighting your relevant experience and why you are excited about joining arenaflex. Our recruitment team will review applications on a rolling basis and reach out to qualified candidates for further discussion.

We are an equal opportunity employer and encourage candidates from all backgrounds to apply. Join arenaflex today and become part of a team that is transforming the way organizations leverage data for business success.

Apply now to begin your journey with arenaflex!

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