Experienced Customer Service/Data Entry Representative – Remote Claims Coordination Support

At arenaflex, we're committed to delivering exceptional customer experiences and streamlining our claims coordination processes. As a key member of our remote team, the Customer Service/Data Entry Representative will play a vital role in providing administrative and staff support services to our claims coordination team. If you're a detail-oriented, tech-savvy individual with a passion for delivering top-notch customer service, we want to hear from you!

About arenaflex

arenaflex is a leading provider of innovative solutions in the insurance industry. Our mission is to empower our customers with seamless claims experiences, and we're dedicated to fostering a culture of excellence, diversity, and inclusion. As a remote employee, you'll enjoy the flexibility to work from anywhere, while still being part of a dynamic and collaborative team.

Responsibilities

As a Customer Service/Data Entry Representative, you'll be responsible for:

• Providing administrative and staff support services to our claims coordination team
• Performing data entry of claims information into our claims management systems
• Following up on missing information to process claims efficiently
• Reviewing invoices to ensure accuracy and completeness
• Compiling reports from systems with claims information to support business decisions
• Collaborating with team members to resolve customer inquiries and issues

Requirements

To succeed in this role, you'll need:

• A high school diploma or equivalent
• 6-12 months of work experience in a customer-facing or administrative role
• Basic computer and typing skills, with proficiency in Microsoft Office and Google Suite
• Strong attention to detail and organizational skills
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a remote team

Preferred Qualifications

* Experience in the insurance industry or a related field

• Familiarity with claims management systems and software
• Certification in customer service or a related field
• Bilingual or multilingual skills

What We Offer

As a valued member of our team, you'll enjoy:

• Competitive salaries and benefits, including medical, dental, and vision plans
• Life and accident insurance, 401(K) matching, and employee stock purchase plan
• Educational expense reimbursement, employee assistance program, and flexible work hours
• Ongoing training and development opportunities to enhance your skills and career growth
• A dynamic and inclusive work environment that values diversity and promotes work-life balance

Equal Employment Opportunity

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We'll make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Eligibility Requirements

To be eligible for this role, you must:

• Be at least 18 years old or demonstrate legal capacity to enter a contract
• Be willing to submit to a background investigation, with any offer of employment conditioned upon the successful completion of a background investigation
• Have unrestricted work authorization to work in the United States
• Be a U.S. citizen, permanent resident, asylee, refugee, or temporary resident (excluding non-immigrant work authorization, such as F, J, H, or L visas)

How to Apply

If you're a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application and resume/CV online, and we'll review your qualifications carefully. We look forward to hearing from you! Apply Now! Apply for this job