Experienced Pre-Licensed Customer Service Representative – Remote Opportunity with arenaflex
As a global leader in digital business services, arenaflex is dedicated to helping the world's best brands streamline their business in meaningful and sustainable ways. With a global scale and local presence, we strive to be a force of good in supporting our communities, our clients, and the environment. If you're on the hunt for a career and not just another job, arenaflex is the place for you! We want to invest in your future and provide you with the tools and support to succeed.
Become a Licensed Insurance Agent with arenaflex
arenaflex offers a unique opportunity for individuals to become licensed insurance agents through our comprehensive 5-day paid training program. This program is designed to help you prepare for the State Insurance Exam, and you'll receive paid training, study materials, and support to help you pass the exam. After passing the exam, arenaflex will support you in obtaining your license in the 50 states/territories we operate in.
Benefits of Working with arenaflex
As a Pre-Licensed Customer Service Representative with arenaflex, you can expect a range of benefits, including:
- Paid Training: arenaflex provides a comprehensive 5-day paid training program to help you prepare for the State Insurance Exam.
- Competitive Wages: arenaflex offers competitive wages to ensure you're fairly compensated for your work.
- Full Benefits: arenaflex provides a range of benefits, including medical, dental, vision, 401k, and more.
- Paid Time Off: arenaflex offers paid time off to ensure you have a healthy work-life balance.
- Employee Wellness and Engagement Programs: arenaflex is committed to providing a workplace that is conducive to happiness and a healthy work-life balance.
About arenaflex
arenaflex is a global, digital business services company that delivers the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With over 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Responsibilities
As a Pre-Licensed Customer Service Representative with arenaflex, your responsibilities will include:
- Resolving complex consumer issues and advising first-level representatives on high-level issues.
- Assisting policyholders with billing questions and concerns.
- Providing support to policyholders with any policy changes requested.
- Supporting policyholders' needs by providing recommendations and adjusting as necessary.
Qualifications
We're looking for fearless people who are inspired to deliver only the best in all that they do. To be considered for this role, you'll need:
- 6 months of customer service experience minimum.
- Over 18 years of age.
- Ability to type 25 wpm.
- High School Graduate or GED.
- Comfort with desktop computer systems.
- Proven oral and written communication skills.
- 6 months of Call Center experience, preferred.
- Logical problem-solving skills.
- Availability to work various shifts.
- Ability to use Windows operating systems.
- Organization and work prioritization skills.
Work from Home Requirements
To work from home as a Pre-Licensed Customer Service Representative with arenaflex, you'll need:
- Internet Connection Requirements:
- Minimum subscribed download rate equal to or exceeds 12.0 Mbps.
- Minimum subscribed upload rate equal to or exceeds 3.0 Mbps.
- ISP must have no packet loss and ping under 50ms.
- Proof of internet speed required.
- Clean and quiet workspace.
Be One of Our People
At arenaflex, it's our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
arenaflex is an Equal Opportunity Employer
If you're passionate about delivering exceptional customer service and have a desire to learn and grow, we encourage you to apply for this exciting opportunity with arenaflex. Apply for this job