Experienced Customer Service Representative – Insurance Industry

At arenaflex, we're not just a company – we're a community of passionate individuals driven by a shared purpose: to make a meaningful difference in the lives of our clients and our communities. As a global, digital business services company, we deliver cutting-edge, digitally powered business services that help the world's best brands streamline their operations in sustainable and impactful ways. With over 410,000 inspired and dedicated team members speaking more than 300 languages, our global scale and local presence enable us to be a force for good in supporting our communities, clients, and the environment. If you're on the hunt for a career that's more than just a job, arenaflex is the place for you! We're committed to investing in your future and empowering you to reach your full potential.

Become a Licensed Insurance Agent with arenaflex

We're excited to offer a unique opportunity for aspiring insurance professionals to kick-start their careers with our 5-day paid training program. This comprehensive training will prepare you for the State Insurance Exam, and we'll even cover the cost and schedule your exam for you! After passing your exam, we'll support you in obtaining your license in the 50 states and territories where we operate.

What You Can Expect from arenaflex

* Paid Training: We'll provide a dedicated trainer, study materials, and a supportive environment to help you succeed.

• Competitive Wages: You'll be rewarded with a competitive salary for your hard work and dedication.
• Full Benefits: Enjoy comprehensive benefits, including medical, dental, vision, 401(k), and more.
• Paid Time Off: We believe in work-life balance, so you'll have time to recharge and pursue your passions.
• Employee Wellness and Engagement Programs: We're committed to your well-being and offer a range of programs to support your physical, emotional, and mental health.

Join arenaflex and Unlock Your Potential

Through a balanced high-tech and high-touch approach, blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. As a key contributor to our team, you'll have the opportunity to interact with people from diverse backgrounds and experiences, and no two days will be the same. As you grow and challenge yourself, you'll discover that the sky is the limit at arenaflex!

Did You Know?

Our Chief Client Officer started her career at arenaflex as an agent and advanced to the pinnacle of the company. This is just one example of the many success stories that have unfolded at arenaflex. We're proud of our track record of empowering individuals to reach their full potential and achieve greatness.

Responsibilities

As a Pre-Licensed Representative at arenaflex, you'll be responsible for:

• Using excellent decision-making skills and innovation to resolve issues and respond to consumer concerns while adhering to company and departmental guidelines.
• Resolving high-level consumer issues in a fast-paced environment.
• Advising first-level representatives on high-level issues.
• Assisting policyholders with billing questions and concerns.
• Providing support to policyholders with any policy changes requested.
• Supporting policyholders' needs by providing recommendations and adjusting as necessary.

Requirements

To succeed in this role, you'll need:

• 6 months of customer service experience (minimum)
• Over 18 years of age
• Ability to type 25 wpm
• High School Graduate or GED
• Comfort with desktop computer systems
• Proven oral and written communication skills
• 6 months of Call Center experience (preferred)
• Logical problem-solving skills
• Availability to work various shifts
• Ability to use Windows operating systems
• Organization and work prioritization skills

Work from Home Requirements

To work from home, you'll need:

• A reliable internet connection with a minimum subscribed download rate equal to or exceeding 12 Mbps.

Join the arenaflex Community

We believe that when employees are happy and healthy, they're more productive, creative, and engaged. We're committed to providing a workplace that's conducive to happiness and a healthy work-life balance. We're also dedicated to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

Apply Now

Ready to take the first step towards an exciting career at arenaflex? Apply now and join our community of passionate individuals who are driven to make a difference! Apply for this job