Live Chat Support-ADF Medical - Full-time
Live Chat Support ADF Medical Services Inc. We're hiring a dedicated and professional Live Chat Support specialist to assist our patients and clients in real time. If you're a quick thinker with strong written communication skills and a passion for helping others, this opportunity is for you. Role: Live Chat Support Specialist Department: Customer Support & Patient Services Location: Fully Remote Type: Full-Time / Part-Time
Requirements
Respond promptly to patient and client inquiries through our live chat platform Provide accurate information on medical services, appointments, and billing Manage multiple chat conversations at once while maintaining quality Log and document all interactions in our support system Escalate complex or sensitive issues to the appropriate team Uphold patient privacy and confidentiality in compliance with HIPAA 1+ year of live chat or online customer service experience Strong written communication and grammar skills Typing speed of 45+ WPM with high accuracy Ability to multitask and stay calm under pressure Reliable internet connection and quiet home workspace Healthcare or medical background is a plus but not required
Benefits
Competitive pay Health, dental & vision benefits (full-time employees) Paid time off & paid holidays Flexible shift options Career growth opportunities within ADF Medical Services Live Chat Support ADF Medical Services Inc. We're hiring a dedicated and professional Live Chat Support specialist to assist our patients and clients in real time. If you're a quick thinker with strong written communication skills and a passion for helping others, this opportunity is for you. Role: Live Chat Support Specialist Department: Customer Support & Patient Services Location: Fully Remote Type: Full-Time / Part-Time
Requirements
Respond promptly to patient and client inquiries through our live chat platform Provide accurate information on medical services, appointments, and billing Manage multiple chat conversations at once while maintaining quality Log and document all interactions in our support system Escalate complex or sensitive issues to the appropriate team Uphold patient privacy and confidentiality in compliance with HIPAA 1+ year of live chat or online customer service experience Strong written communication and grammar skills Typing speed of 45+ WPM with high accuracy Ability to multitask and stay calm under pressure Reliable internet connection and quiet home workspace Healthcare or medical background is a plus but not required
Benefits
Competitive pay Health, dental & vision benefits (full-time employees) Paid time off & paid holidays Flexible shift options Career growth opportunities within ADF Medical Services Apply tot his job Apply To this Job