Sr. Business Analyst

Req number:

Employment type:

Worksite flexibility:

Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

Job Description

We are looking for a Senior Business Analyst to work on a Salesforce modernization project. This position will be full-time and hybrid in Newark, DE.

What You'll Do

• Lead the product release team, ensuring alignment with project goals and timelines

• Collaborate closely with clients and implementation partners to understand and document business requirements

• Facilitate communication between stakeholders to ensure that all project objectives are met

• Develop and maintain comprehensive project documentation, including requirements, user stories, and process flows

• Analyze and optimize business processes to leverage the full potential of the Salesforce platform

• Provide expert guidance on Salesforce capabilities and best practices

• Conduct regular meetings with stakeholders to provide project updates and gather feedback

• Ensure quality assurance and compliance with organizational standards

What You'll Need

Required:

• Minimum of 7 years of experience in a Business Analyst role, preferably with Salesforce projects

• Proven experience in leading project teams within a PMO structure.

• Strong understanding of Salesforce platform capabilities and limitations

• Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse teams

• Strong analytical and problem-solving skills

• Ability to manage multiple priorities and adapt to changing project requirements

Preferred:

• Relevant certifications such as Salesforce Certified Business Analyst, Salesforce Certified Administrator, and Certified ScrumMaster (CSM) are preferred

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Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.