Territory Manager

Veterinary Outside Sales Territory Manager, Grand Rapids, MI

Full-time

Location: Grand Rapids, MI

Pay Range: $60,000 to $100,000 annually

ABOUT US

Founded in 1981, Penn Veterinary Supply was created out of the belief that there is a better way to supply veterinarians with products and services. This belief remains at the core of everything we do. We proudly remain a family owned and operated business, free of corporate ownership. This enables us to best meet the needs of our customers on an individual basis without the pressure of answering to shareholders. We strive to set a higher standard of servicing the veterinary profession by focusing on our Power in Partnership model:

• Penn Vet is a Family-Owned Business that values our PEOPLE and yours.
• Our team is dedicated to providing SOLUTIONS for the veterinarians and entire staff at independent, privately held veterinary hospitals.
• We aim to be a true business partner that strives to consistently exceed your SERVICE expectations.
• We select partners who advocate for the importance of the veterinarian's recommendation of PRODUCTS that provide quality, savings, and value.

Penn Vet was founded in Lancaster County, Pennsylvania, and has since grown to open branches in Michigan, Florida, and North Carolina.

ABOUT THE POSITION

As a Territory Manager with Penn Veterinary Supply, you will drive sales of products, equipment, and services to both established veterinary clients and new customers within your designated territory. The Territory Manager is responsible for cultivating and maintaining strong relationships with both customers and vendor partners, ensuring they receive exceptional service and support. You will be responsible for meeting sales targets, managing accounts, and growing the customer base. Daily local travel and occasional overnight travel will be required to engage with clients across the North Central Virginia area.

Candidate must reside within established territory lines and be able to work a flexible schedule Monday thru Friday.

KEY RESPONSIBILITIES

• Establish relationships with existing and potential customers within your territory to generate sales, grow Penn Vet business, and increase market share
• Develop and maintain an in-depth understanding of the veterinary industry, competitors, vendors, products, and market conditions to understand ideal position of Penn Vet programs and products
• Seek to understand and identify the needs of our customers and in turn recommend products and services to satisfy those needs
• Detail, demonstrate, and recommend promotions, products, and services to customers
• Provide exceptional customer service by responding to customer inquiries and resolving customer complaints in a timely and professional manner
• Maintain an up-to-date itinerary and call cycle consistent with customer changes within territory
• Review and utilize reports and sales tools in pre and post call planning. Ensure clear and frequent communication with ISRs and Managers.
• Meet and exceed sales goals
• Attend quarterly regional meetings, and other weekly and monthly calls as required
• Completes other related duties as assigned, customary to department and role

QUALIFICATIONS

• B2B outside sales experience, preferable in animal health
• Excellent interpersonal, presentation, and organization skills
• Excellent verbal and written communication skills
• Strong negotiation and relationship-building skills
• Self-motivated, goal-oriented, and ability to work independently in a remote environment
• Bachelor’s degree in business, marketing, or a related field preferred.
• Experience and proficiency in Microsoft Office suite, including Word, Excel, Outlook, Teams
• A valid driver’s license required
• Ability to travel for client meeting, trade shows, and other events as needed

Base salary plus commissions/bonuses averages gross earnings $60,000 - $100,000 annually. Additional car allowance and monthly expense account is provided.

BENEFITS

• Health, Dental & Vision insurance
• 401(k)
• Life & Disability insurance
• Employee discounts on pet supplies
• Generous paid time off including holiday pay, volunteer day, and floating holiday.

Penn Veterinary Supply is a drug-free workplace. Candidates are required to successfully pass a pre-employment drug screen and background check. Penn Vet is an Equal Employment Opportunity employer that does not discriminate based on race, color, religion, sex, disability, marital status, age, pregnancy, national origin, protected veteran status, ancestry, genetic information, sexual orientation, or any other characteristic protected by applicable federal or state laws.