Sr Product Specialist(ISG)

About the role

We are looking for a Senior Laboratory Informatics Consultant to support a global pharmaceutical client by implementing, configuring, validating, and supporting LabWare LIMS and Empower CDS systems in a regulated (GxP) environment.

This is a hands‑on, senior‑level role for an expert who enjoys working across the full system lifecycle — from requirements analysis to go‑live and hypercare — in close collaboration with business, IT, and project teams.

What you will do

LabWare LIMS

• Configure end‑to‑end LabWare LIMS solutions (products, analyses, calculations, sample lifecycle)
• Work with pharma templates (item codes, sample plans, analysis, variations, products)
• Build and maintain analysis calculations and basic algorithms
• Use SQL to extract and support data within the LabWare structure
• Support LIMS across multiple environments (Dev, QA/Staging, Production)

Empower CDS

• Perform Empower CDS installations across Dev, Test, Training, Production, and DR environments
• Support system changes, upgrades, and issue resolution
• Collaborate with business and IS teams to clarify CDS requirements

Delivery & collaboration

• Analyze business requirements and translate them into compliant system solutions
• Support validation and documentation activities in a regulated environment
• Coordinate with project team members during implementation
• Support go‑live and hypercare together with RUN/support teams
• Act as a trusted senior SME in a global, virtual setup

What we are looking for

Mandatory

• hands‑on experience with: LabWare LIMS, Empower CDS
• Strong experience in pharma / regulated lab environments (GxP)
• Experience working across multiple system environments
• Proficiency with MS Office, Windows, Adobe PDF, MS Access
• Strong communication skills in a remote / online environment
• High level of ownership, reliability, and ability to work independently

Nice to have

• Experience with global laboratory programs
• Exposure to audits and inspections
• Experience with LIMS–CDS integrations

Why join

• Senior, high‑impact role with real ownership
• Work on mission‑critical lab systems
• International exposure in a regulated pharma environment
• Long‑term project potential

Benefits Cognizant

• Be Well program - Designed with flexibility in mind to meet the diverse needs of each associate, provides the physical, mental and financial support needed to navigate life and work. Here are a few highlights of the program:
• Physical and mental wellbeing – Access to benefits and programs that support your physical and mental health
• Private Medical Subscription or Insurance
• Life insurance
• Employee Assistance Program – a variety of mental wellbeing resources designed to support you on your mental health journey
• Life & Work culture – Benefits that empower you to make time for yourself and the things that matter at work and outside of it
• Annual leave – 22 working days
• Professional development - trainings, workshops, certifications - we facilitate access to high quality training programs and certifications on both technical and soft-skills areas, aligned with business needs and personal goals

CogHR107

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