Technical Operations Specialist
ELVTR is a premier online education platform offering live courses taught by top executives from globally renowned companies. We are dedicated to transforming the online education industry by providing elite-level education and innovative course offerings.
We’re looking for a dedicated and tech-savvy Technical Operations Specialist to join our team. This role is perfect for someone with a solid technical background who is eager to help streamline our systems, manage technical tools, and support our internal teams with their technology needs.
This is a full-time remote position.
This job is for you if you are
- Are a self-motivated individual with a passion for problem-solving in technical areas and enjoy taking on new challenges.
- Thrive in fast-paced environments, able to juggle multiple tasks and prioritize requests efficiently.
- Can independently troubleshoot technical issues and find proactive solutions to minimize disruptions.
- Are a team player who enjoys collaborating across departments to improve systems and workflows.
- Have a continuous improvement mindset, always seeking ways to automate processes and increase team efficiency.
Responsibilities
- Analyze and improve existing processes across different departments (for example, Sales/Customer Support, etc.)
- Reduce manual work using automation tools and AI-based solutions
- Handle technical requests in internal chats, including resolving issues related to tools such as HubSpot, Aircall, Stripe, and similar platforms
- Research tools, workflows, and technical solutions to support business needs
- Design and introduce new processes that improve operational efficiency