Senior Systems & Cloud Engineer
Description
Who we are
Behind every one of our solutions is our greatest asset: our people. At Powernet, we are driven in our individual roles and by our collective goals – both in our work, and in the community. Through our collaborative working mindset and spirit of innovation, Powernet offers a welcoming work environment that aligns professional and personal growth with real business results, a combination that can benefit anyone looking to take the next step in their career.
Who you are
You are a seasoned technical leader and senior engineer who bridges the gap between complex infrastructure and real-world business needs. With deep mastery of Microsoft ecosystems, virtualization, and cloud platforms like AWS and Azure, you thrive on designing and optimizing enterprise systems from the ground up. You are a "transition expert" who is comfortable leading high-stakes migrations, while ensuring every solution is built for reliability and performance. You don’t just deliver technology; you provide the expertise and leadership that keep the Powernet family and our clients connected and thriving.
Perks You'll Enjoy
- 5 Weeks PTO
- Remote Work
- Anniversary Gift Plan
- Employee referral program
- Annual wellness credit
- Health, Vision, Dental, Life Insurance available
- HSA Account
- 401k matching
Essential Duties & Responsibilities
Technical Leadership & Strategy
- Support and promote the mission, values, and principles of Powernet.
- Act as the technical lead on projects from pre-sales scoping and solution design (BOM) through implementation and lifecycle management.
- Serve as the final escalation point for complex infrastructure, systems, and cloud-related issues for the NOC and Systems Engineering teams.
- Provide active training, technical guidance, and mentorship to junior and mid-level technical staff.
Infrastructure & Cloud Engineering
- Lead the design, deployment, and optimization of cloud environments across AWS and Microsoft Azure.
- Implement and support enterprise Windows Server ecosystems, including Active Directory, Group Policy, DNS, and DHCP.
- Plan and execute complex migrations, specifically transitioning workloads from VMware to AWS/Azure or alternate hypervisors (Hyper-V, Nutanix).
- Design and manage diverse virtualized infrastructures including VMware, Hyper-V, and Nutanix.
- Lead disaster recovery planning and backup strategies while maintaining system monitoring to ensure maximum uptime and performance.
Operational Excellence
- Develop and maintain high-level technical documentation, standards, and procedures for both internal and client environments.
- Ensure a positive client experience by resolving high-level incident tickets with professional, timely communication.
- Stay current with emerging technologies to recommend strategic improvements for Corporate and Client IT standards.
Core Technical Areas
- High-level expertise in Windows Server & Active Directory.
- Proficient in AWS and Microsoft Azure (IaaS, networking, identity, and migration tools).
- Deep knowledge of VMware, Hyper-V, Nutanix, and XenServer.
- Expert-level VM migrations, hybrid cloud design, and workload modernization.
- Experience with SAN/NAS platforms (Pure, Nimble, NetApp) and core networking (TCP/IP, VLANs, VPNs).
- Mastery of Backup and Disaster Recovery technologies.
Requirements
Education, Experience and Skill Requirements
- 7+ years of professional experience designing, building, and supporting Microsoft Windows domain environments.
- Previous experience in a Managed Services environment is highly preferred.
- A proven ability to troubleshoot and resolve high-level, complex IT infrastructure issues from the ground up.
- The ability to translate complex technical concepts into clear, actionable advice for non-technical clients and stakeholders.
- Experience working within PSA and RMM frameworks (e.g., HaloPSA, ConnectWise, NinjaOne).
- Professional certifications (VCP, MCSE, or Cloud Architect) are strongly preferred.
- Must possess a valid driver’s license for occasional on-site support.