Associate Solutions Consultant

Join our dynamic team and make a meaningful impact in the healthcare industry. You'll play a pivotal role while advancing your career in a supportive and innovative environment. Enjoy competitive benefits upon hire, ongoing professional development, and the satisfaction of helping others every day. Take the next step in your career with Med-Metrix!

Experience these exceptional benefits when you join Med-Metrix!

• Fixed Weekends Off

• Day 1 HMO with 2 of your dependents covered for FREE

• Medical Cash Allowance

• Rice Allowance

• Clothing Allowance

• Free Lunch Daily

• Paid Time Off

• Training and Staff Development

• Employee Engagement Activities

• Opportunities for Internal Mobility

Job Purpose

The Associate Solutions Consultant will work as a part of a team responsible for the internal implementation of Med-Metrix’s Suite of Revenue Cycle Technology including, but not limited to, Hospital and Professional Fee Front End Patient Access Workflow, Patient Accounting Workflow, and Denials Management Workflow. Strong candidates have an understanding of software implementations and can support the project team during all phases including the planning, design, configuration, user acceptance testing, training, delivery, and monitoring of our AnalytX Technologies.

Duties and Responsibilities

• Participate in internal assessment meetings with the Med-Metrix Accounts Receivable Services department to ascertain existing workflow processes to develop design documentation in Visio that uses best practice recommendations of the Med-Metrix AnalytX Suite of Revenue Cycle Technology

• Develop and demonstrate an understanding of the business needs, expectations, and requirements for each implementation

• Responsible for the translation of Visio documentation to pseudocode (IF this THEN that…) intended for the MMX Development and QA Teams

• Ability to problem solve and analyze errors based on user acceptance testing results

• Ability to work with large data sets to identify potential improvement opportunities and present data to support these recommendations to the Med-Metrix project team

• Support of clients utilizing the AnalytX Suite of Products after deployment

• Diagnose application bugs and gather supporting technical documentation of issues working directly with the MMX Development and QA Teams to ensure all rules and actions are programmed to match processes outlined during design

• Lead ongoing support calls with existing customers post Go Live

• Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards

Qualifications

• Bachelor’s Degree or equivalent work experience

• 1+ years prior experience in implementing and/or supporting software applications

• Experience documenting business rules and technical processes into logical structures and diagrams

• Ability to understand complex software applications

• Proven capability specifically with MS Excel and/or MS SQL Server with a desire to expand on those capabilities

• Able to prioritize workload and work effectively with minimal supervision; demonstrated ability to work concurrently on multiple projects with several teams.

Working Conditions

• Work Set-Up: Work From Home

• Work Schedule: US hours, night shift; with willingness to work a flexible schedule and outside of the normal work schedule as needed

• Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.

• Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.

• Work Environment: The noise level in the work environment is usually minimal.