Remote Sales Engineer

FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We’re a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007

We’re also rapidly growing and are looking for top-tier candidates who share our four core values:

• We are team players, collectively working towards a common goal.
• We work each day with a growth mindset focused on the success of our coworkers, clients, and the company.
• We do the right thing with an honest and transparent approach that always puts our clients first.
• We take ownership of our work, always seeing it through to completion.

If this sounds like the kind of culture you thrive in, you’ll want to keep reading — because we’re searching for an enthusiastic and knowledgeable Sales Engineer to join our team.

As a Sales Engineer at FusionTek, you’ll play a pivotal role in bridging the gap between client needs and our technical solutions. You’ll guide clients through complex technology decisions and translate their requirements into clear, actionable project plans for our Projects team. Your expertise in areas such as cloud solutions, cybersecurity, and managed IT services will help you uncover client challenges, recommend tailored solutions, and ensure a seamless handoff to delivery.

Success in this role is measured by client satisfaction, the accuracy and clarity of your project plans, and the smooth transition of solutions into execution. If you’re excited by the idea of combining technical expertise with consultative client engagement, this could be the perfect opportunity for you.

Here's what you'll be doing

• Lead discovery conversations with clients to understand their business challenges, technical requirements, and desired outcomes.

• Assess and document clients’ existing infrastructure, applications, and operational workflows to identify gaps and opportunities for improvement.
• Design tailored, scalable, and cost‑effective managed services solutions that align with client needs and long‑term goals.
• Develop and deliver compelling solution proposals that clearly communicate value, technical strategy, and expected benefits.
• Collaborate closely with Sales, Project Management, and Support teams to ensure proposed solutions are feasible and aligned with FusionTek’s capabilities.
• Stay current on emerging technologies and consult with internal teams to enhance our service offerings and maintain a competitive edge.
• Educate internal teams on new solutions, sales strategies, deployment methods, and how these offerings integrate into our existing service portfolio.