[Remote] Client Services Coordinator

Note: The job is a remote job and is open to candidates in USA. CORT is a leading provider of transition services, including furniture rental and related services. They are seeking a Client Services Coordinator to support online customers and internal sales teams by processing orders and service requests to ensure an exceptional customer experience.

Responsibilities

• Facilitate the processing and closing of a rental agreement, following proper procedure and communication and follow up with appropriate departments to ensure excellent customer service
• Work with Account Executives to coordinate sales efforts
• Facilitate all post-delivery transactions for existing customers
• Follow company and district procedures to protect store security and company assets
• Knowledge of CORT's array of products when product substitutions are necessary
• Interacting in a professional manner with internal employees and external customers
• Work with Account Executives to coordinate sales efforts
• Ability to utilize computer systems (Salesforce) to manage contact information, schedule, email communication, customer research, and internal communications
• The ability to work at least forty (40) hours per week, and additional hours, as needed
• Complete required productivity and tracking on a consistent and timely basis

Skills

• High school diploma or equivalent
• Experience with a CRM such as Salesforce or Hubspot
• Experience with Microsoft office including Outlook, Word, PowerPoint and Excel (basic excel skills)
• Prior customer service or sales support experience
• Ability to work in a fast-paced environment with strong multi-tasking and time-management skills

Benefits

• All of the technical equipment required to perform the job
• Weekly Pay
• Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date
• 401(k) retirement plan with company match
• Paid vacation, sick days, and holidays
• Company-paid disability and life insurance
• Tuition reimbursement
• Employee discounts and perks
• Opportunity to work alongside a tenured team with career growth and mentorship opportunities

Company Overview