Customer Service & Sales Representative - eCommerce
Join Our Team at arenaflex and Make a Meaningful Impact! At arenaflex, we're passionate about delivering exceptional customer experiences and building long-lasting relationships with our clients. As a family-owned business, we're committed to fostering a culture of innovation, collaboration, and growth. We're seeking an exceptional Customer Service & Sales Representative to join our team and make a meaningful impact! As a hybrid role, you'll have the flexibility to balance your time between our office and remote work. Enjoy a competitive salary of $22-$24 per hour, plus a comprehensive benefits package and opportunities for growth. If you're a highly organized and detail-oriented individual with a passion for delivering exceptional customer service, we want to hear from you!
About Us
arenaflex is a third-generation industrial supply company founded in 1976. We're committed to delivering exceptional customer service and building long-lasting relationships with our clients. Our team is dedicated to providing innovative solutions, expert advice, and unparalleled support to our customers. We're proud of our reputation for excellence and strive to maintain the highest standards in everything we do.
Job Summary
We're looking for a highly organized and detail-oriented Customer Service & Sales Representative to manage high-volume calls, emails, and orders. As a key member of our team, you'll provide excellent customer service, process orders, and communicate with vendors to ensure seamless operations. If you're a motivated and results-driven individual with a passion for sales and customer service, we want to hear from you!
Main Job Duties:
* Manage and assign emails, process invoices, and deliver customer invoices
- Receive payments, run credit card transactions, and enter tracking numbers into ERP and eCommerce websites
- Handle high-volume phone calls from customers and vendors, providing verbal and email quotes
- Communicate with vendors to confirm price and availability, process orders, and track backorders
- Prepare and reconcile monthly payments to vendors and maintain confidential financial documentation
Requirements:
* 3+ years of experience in e-commerce, support, and sales
- Excellent verbal, written, and typing skills
- Highly detail-oriented, organized, and proactive with a friendly and patient demeanor
- Proficient in Microsoft Office and eCommerce software
- Reliable and fast internet connection required
What We Offer:
* Competitive salary: $22-$24 per hour
- Comprehensive benefits package, including health insurance, 401(k) matching, and paid time off
- Opportunities for growth and annual raises
- Flexible hybrid work arrangement
- Equipment provided
Why Join arenaflex?
* Collaborative and dynamic work environment
- Opportunities for professional growth and development
- Comprehensive benefits package and competitive salary
- Flexible work arrangement and work-life balance
- Recognition and rewards for outstanding performance
Ready to Join Our Team?
If you're a motivated and results-driven individual with a passion for sales and customer service, we want to hear from you! Apply now and take the next step in your career! Apply Now Apply for this job Apply for this job