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Account Manager (Research Background)

Work from home Full-time role Hiring

MindTake Research GmbH, through its subcompany Talk Online Panel, is a leading provider of online market research panels across Central and Southeastern Europe. The Account Manager will take ownership of client communication, manage requests, and build long-term client relationships while ensuring a smooth operational process.

Responsibilities

  • Be the main point of contact for our clients in Bulgaria
  • Manage incoming requests and prepare professional offers
  • Coordinate smoothly with internal operations and research teams
  • Build strong, long-term relationships and ensure recurring business
  • Spot opportunities to upsell and grow accounts
  • Keep client data and opportunities up to date in the CRM

Skills

  • Fluency in Bulgarian and English
  • Organizational skills to handle multiple projects at once
  • Background in research, marketing, business, or similar
  • Experience in client-facing roles

Benefits

  • Remote work with an international, collaborative team
  • Exposure to clients across Europe
  • Hands-on onboarding and continuous development
  • Direct impact on company growth

Company Overview

  • MindTake Research is a digital native, full service market research company based in Vienna. It was founded in 2001, and is headquartered in Vienna, Wien, AUT, with a workforce of 11-50 employees. Its website is https://www.mindtake.com/.
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