[Remote] Credit & Collections Representative
Note: The job is a remote job and is open to candidates in USA. Sunbelt Rentals is a leading company in the equipment rental industry, seeking a Credit & Collections Representative to join their team. This role involves making collection calls on past due accounts and managing customer payment statuses to reduce delinquency for assigned accounts.
Responsibilities
- Responsible for reducing delinquency for assigned accounts
- Contact customers regarding payment status
- Answering incoming customer calls
- Deal with customers and profit centers to get disputed invoices resolved
- Deal with general contractors for specific jobs and make arrangements for joint checks
- Forward Certificates of Insurance and Tax Certificates to the appropriate departments
- Update and amend customer maintenance information
Skills
- Knowledge of construction lien laws
- Professional phone etiquette
- Commitment to excellent customer service
- Detail oriented
- Excellent written and verbal communication abilities
- Extensive knowledge of fair debt and collection management
- Strong knowledge of state commercial laws
- Knowledge of legal lending methods
- Some experience with computerized accounting methods
Benefits
- Health
- Dental
- Vision
- Life insurance
- Wellbeing
- Retirement plan with employer matching contributions
Company Overview