Supervisor, Ad Operations
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What We'll Bring:
What We’ll Bring At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We’re consistently exploring new technologies and tools to be agile, adaptable, and future-ready. Our employees enjoy a competitive benefits package, flexible work arrangements, and the opportunity to make a real impact across the advertising and data ecosystem.What You'll Bring:
What You’ll Bring
TransUnion is looking to hire a Sr. Lead (Supervisor), Ad Operations as a member of our Measurement Integration Operations team.
The ideal candidate will be an analytical and critical thinker with demonstrated managerial experience, including leading teams and driving cross-functional collaboration, and a proven track record of performing highly detailed and technical work in an agile environment while maintaining accountability for delivery and outcomes.
The primary goal of this position is to serve as a Subject Matter Expert driving operational excellence for our Data Management Platform and Multi-Touch Attribution (MTA) clients. This includes ensuring seamless execution of integrations, consistent delivery workflows, data quality oversight, and efficient issue resolution across external ad tech platforms.
In addition, this role requires the ability to lead and prioritize operational initiatives, collaborate cross-functionally, and provide clear, actionable guidance to internal teams (i.e., Product, Sales, Engineering), partners, and clients. A strong focus on process optimization, documentation, scalability, and continuous improvement is essential to maintaining reliable platform performance and a high-quality client experience.
5+ years of experience in Advertising Operations, Ad Tech, or Digital Media Operations
2+ years of management or team lead experience, including coaching, workflow ownership, performance management, and team development
Deep knowledge of programmatic advertising workflows, ad serving, measurement, and the AdTech/MarTech ecosystem
Experience partnering cross-functionally with Product, Engineering, Commercial, and external partners
Demonstrated ability to manage operational workflows while driving continuous improvement
Strong communication skills with the ability to translate technical concepts to non-technical audiences
Great teammate-leader with excellent interpersonal skills and the ability to establish trust and credibility with partners and stakeholders and inspire effective collaboration across teams
Bachelor’s degree or equivalent experience
We'd love to see:
Impeccable organizational, operational, analytical, presentation, and project management skills combined with excellent verbal and written communication skills
Familiarity with Excel concepts such as VLOOKUP, INDEXMATCH, etc.
Familiarity with file servers using Google Cloud Platform, Amazon Web Services or FTPs
Working knowledge of HTML/JavaScript/SQL (or related programming tools) is a plus
Ability to demonstrate strong mathematical and problem-solving skills
Familiarity with market research, attribution methods, big data, modeling approaches, and marketing concepts
Impact You’ll Make
As a Sr. Advertising Operations Lead, you will lead a team responsible for executing and supporting advertising and measurement workflows across TransUnion’s platforms. You’ll play a critical role in ensuring operational excellence, supporting partner integrations, and scaling best practices as we continue to evolve our advertising and identity solutions.
Key responsibilities include:
Lead, coach, and develop an Ad Ops team, fostering a culture of accountability, collaboration, and growth
Own day-to-day Ad Ops workflows, ensuring timely and accurate execution across campaigns, integrations, and measurement processes
Partner closely with Product and Engineering to support platform enhancements, troubleshooting, and new feature launches
Establish and refine operational processes, documentation, and training to improve efficiency and consistency
Serve as an escalation point for complex operational or partner issues, driving resolution and root-cause analysis
Monitor performance metrics and operational KPIs to identify trends, risks, and improvement opportunities
Support onboarding and enablement for new partners, products, and platform capabilities
Ensure adherence to data governance, compliance, and privacy standards across all operational activities
Impact You'll Make:
This Role Requires
Comfort operating in a fast-paced, evolving Ad Tech environment
A balance of hands-on operational expertise and people leadership
Strong organizational skills and the ability to manage competing priorities
A customer-first mindset with a focus on quality and reliability
Nice to Have
Experience with identity-based advertising, data onboarding, or measurement solutions
Familiarity with DSPs, SSPs, or clean room environments
Experience supporting platform migrations or large-scale operational change
Prior experience working in a matrixed or enterprise environment
Accommodation is available, including for applicants with disabilities, in accordance with applicable laws. TransUnion is an equal opportunity employer and values diversity at all levels of the organization.
This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.TransUnion Job Title
Sr Lead, Data Integration Apply To This Job