Sr Technical Support Specialist

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This person is responsible for obtaining and maintaining valid NOM certificates for the products requested by the Commercial team, acting as the in-house expert in the certification process for ceramic and faucet products.

Define and execute strategies for obtaining, modifying, and renewing NOM certificates for the products under your responsibility.

Collaborate with internal areas such as Marketing, the Commercial Department, and other departments for the definition and execution of processes.

Coordinate with internal departments to ensure compliance with regulatory requirements for products.

Inventory control of ceramic and faucet parts for surveillance sampling, renewal and/or initial product certification by the Product Certification Body (PCO).

Prepare, compile, and review technical files and regulatory documentation for the ceramic and faucet products under your responsibility.

Maintenance of relationships with certifying Entities, such as: OCP'S, Testing Laboratories, CONAGUA, SE, among others

Monitor changes in legislation and regulations applicable to the ceramic and faucet products under your responsibility

Chemical, Industrial, Mechanical Engineering or similar degree. 2 or more years of experience working in a similar position.

Knowledge of regulations and regulatory processes applicable to ceramic products and faucets (NOM-008-CONAGUA, NOM- 002-CONAGUA, NOM-012- CONAGUA, NOM-050-SCFI) Intermediate level English language proficiency - able to hold a conversation in English. Oral and written communication skills. Excel management, including pivot tables and data management.

Must lift and/or move up to 50 pounds

Travel: 5-10% of time

Declaración de Igualdad de Oportunidades de Empleo: AS Maquila México S. de R.L. de C.V. y American Standard B&K México, son empleadores que ofrecen igualdad de oportunidades. Todos los solicitantes que resulten calificados para la posición para la que apliquen, serán considerados para el empleo sin distinción de raza, color, religión, lugar de origen, ascendencia, orientación sexual, identidad de género, genética, discapacidad, estado civil, edad, estado civil, estado de salud, condición o cualquier otra característica protegida por la ley.