Experienced Customer & Membership Data Management Services Professional – arenaflex

Introduction

At arenaflex, we're passionate about delivering exceptional customer experiences and fostering a culture of inclusivity and community engagement. As a leading organization in the industry, we're seeking a highly skilled and dedicated individual to join our team as a Customer & Membership Data Management Services Professional. This is a unique opportunity to make a meaningful impact, work with a talented team, and contribute to the growth and success of arenaflex.

About arenaflex

arenaflex is a dynamic and forward-thinking organization that's committed to providing innovative solutions and exceptional services to our customers. With a strong focus on community engagement, education, and customer satisfaction, we're dedicated to making a positive impact in the lives of our members and the communities we serve.

Job Summary

We're seeking a highly motivated and experienced Customer & Membership Data Management Services Professional to join our team. As a key member of our team, you'll be responsible for providing exceptional customer service, managing membership data, and ensuring the smooth operation of our membership services. This is a part-time position, with two available shifts: 4-5 hours per day, Monday to Friday, 10am-3pm, and 6 hours per day, Monday to Friday, 11:30am-6:30pm.

Key Responsibilities

* Provide exceptional customer service to members, parents, and community stakeholders

• Manage membership data, including registration applications, payments, and filing
• Monitor and manage the flow of pedestrian traffic entering and leaving the building, ensuring safety at all times
• Answer and route calls, respond to emails, and provide support to members and parents
• Develop and implement a positive and inclusive membership application and fee intake process
• Create and provide communication materials to parents, schools, and community members/organizations
• Type correspondence and spreadsheets, maintain accurate computer records, and generate reports
• Perform other duties as assigned by management

Requirements

* 21 years or older

• College or degree (Associates/BA) preferred
• Experience working with children, Boys & Girls Club experience a plus
• Education background in computer and internet systems, data entry, or other related field
• Strong technical skills, including proficiency in MS Word, Excel, and Publisher
• Strong communication skills, both verbal and written
• Ability to manage multiple tasks simultaneously
• Demonstrated ability to work with young people and parents
• Must possess necessary skills to properly instruct and guide youth
• Must be able to take initiative, be creative, resourceful, and motivated
• Ability to perform gross and fine motor activities required for typing, writing, and simple manipulations
• Visual acuity for accurate reading, typing, filing, and use of computer screen
• Ability to work at a rapid pace and handle frequent interruptions and changes in plans or deadlines
• Hearing is needed for business-related phone communications, public broadcasts, and answering incoming calls
• Ability to lift and carry 15 to 50 lbs office supplies, audio equipment, and other items needed for special events

Preferred Qualifications

* Bilingual Spanish a must

• Experience with web-based database management
• Familiarity with Vision Member Tracking software
• Ability to work in a fast-paced environment with multiple priorities

Work Environment and Culture

* Work in a dynamic and fast-paced environment with a talented team

• Collaborate with colleagues to achieve shared goals and objectives
• Participate in ongoing training and professional development opportunities
• Enjoy a comprehensive benefits package, including 401(k) and paid time off
• Work in a safe and inclusive environment that values diversity and promotes community engagement

Compensation and Benefits

* Competitive hourly rate: $20.00 per hour

• 25-35 hours per week
• Comprehensive benefits package, including 401(k) and paid time off
• Opportunities for professional growth and development

How to Apply

If you're a motivated and experienced individual who is passionate about delivering exceptional customer experiences and fostering a culture of inclusivity and community engagement, we encourage you to apply for this exciting opportunity. To apply, please click on the link below and submit your application. Apply To This Job

Simple Application Process

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