Bilingual Associate Sales & Customer service
BrokerLink is part of Intact Financial Corporation, and they are seeking a Bilingual Associate Sales and Customer Service to join their growing team. This role involves advising clients on insurance solutions, analyzing customer needs, and contributing to new initiatives within the brokerage network.
Responsibilities
- Play a key role in providing the best possible protection for our clients' most valuable assets by advising them to make informed choices and answering their product questions
- Analyze customer needs, promote products and services and suggest choices and innovative solutions
- Guide auto and home customers on insurance solutions
- Contribute to the development and support of new initiatives by working closely with the brokerage network
Skills
- At least 1 year experience in a similar role
- Team player
- Dynamic and customer-driven
- Developed advisory skills
- Great communication and negotiation skills
- Excellent computer skills and can juggle between different computer at the same time
- Bilingual (French and English) - Need to process claims files from English-speaking clients on a regular basis
- No Canadian work experience required however must be eligible to work in Canada
Benefits
- Flexible work arrangements and a hybrid work model
- Possibility to purchase up to 5 extra days off per year
- Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
- Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
- Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 5%
- Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares
- Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.
Company Overview