Sales Consultant - Call Center Agent

Sales Consultant - Call Center Agent

We are in the “People Business.” What does that mean? It means we are always looking for driven, personable professionals who know how to connect, build trust, and guide customers through important decisions. In this role, it is not just about making a sale. It is about delivering real solutions that improve lives. The right person brings confidence, empathy, and a natural ability to turn conversations into meaningful outcomes.

Sound like you? We want to speak with you.

What are the benefits?

• ​​​​​​​Health, Dental, Vision
• 401k Savings
• Employee Advancement, Career Path Development
• Promote from within
• Weekly drawings (gift cards, electronics, etc.)
• Paid Time Off for ALL employees, starts earning from day 1
• Casual environment
• DailyPay Partner - get paid daily

What Will I Be Doing?

• Handling inbound and outbound calls with prospective customers
• Conducting consultative conversations to understand customer needs and goals
• Recommending solutions that align with customer lifestyle and budget
• Breaking down product features into simple, benefit-driven explanations
• Overcoming objections and building confidence in purchasing decisions
• Managing follow-ups and nurturing leads through a longer sales cycle
• Accurately documenting all interactions in CRM systems
• Building rapport with customers through a confident, positive approach
• Delivering solutions, not pressure

What qualities do I have?

• Strong consultative sales mindset
• Ability to build trust and connect with a wide range of customers
• Confident, persuasive, and results-driven
• Excellent verbal and written communication skills
• Resilient and comfortable handling objections
• Organized with strong follow-through

What qualifications do I need?

• 2+ years of sales or consultative customer service experience (preferred)
• 1+ year in a call center or high-volume environment (preferred)
• Proficiency with computers and CRM systems
• Strong typing skills and ability to multitask across systems
• Excellent grammar, punctuation, and spelling (required)

We are looking for self-starters who bring energy, accountability, and a strong sense of ownership to every interaction. At the end of the day, this role is about being a trusted voice for the customer, guiding them through important decisions, and representing our brand with professionalism and integrity.

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Notice of Equal Opportunity and Accommodation for Applicants with Disabilities Connexus Resource Group is committed to providing equal employment opportunities to all qualified individuals, including individuals with disabilities. If you require a reasonable accommodation to complete this application or to participate in any part of the application or hiring process, please contact our Human Resources department at [email protected]. Requests for accommodation will be considered on a case-by-case basis in accordance with applicable federal, state, and local laws, including the Americans with Disabilities Act (ADA). Providing this information is voluntary and will be kept confidential as required by law.