Administrative Assistant (Business Development)
Alcanza is a growing multi-site, multi-phase clinical research company with a network of locations in AL, AZ, FL, GA, IL, MA, MI, MO, NV, VA, SC, TX and Puerto Rico. We have established a strong presence across Phase I-IV studies and several therapeutic areas including vaccine, neurology, dermatology, psychiatry, and general medicine. Join us as we continue to grow.
The Administrative Assistant is responsible for providing support for the Business Development team, specifically with data entry, data updates and maintenance, monitoring inboxes, maintaining documentation, uploading and organization documents, and various administrative duties.
Key Responsibilities
Essential Job Duties Responsibilities include, but are not limited to, the following:- Accurately enter information into the customer relationship management (CRM) platform (Devana).
- Study trial data entry and updating.
- Site data entry and updating.
- Principal Investigator data entry and updating.
- Upload documents into CRM.
- Monitor the Business Development email inbox for protocol information.
- Maintaining documentation as to sites capabilities, including lists of equipment specific to FQs (i.e.: MRI, PET, CSF, etc.).
- Review and verify the accuracy of trial data and revise errors.
- Adding per-patient budget amounts into systems.
- Professionally interacting with other staff as needed
- Make recommendations for improvement or enhancement to job processes.
- Aiding in applying for new studies in conjunction with the Business Development Team.
- Maintaining confidentiality of patients, customers, and company information.
- Performing all other duties as requested or assigned.
Skills, Knowledge and Expertise
Minimum Qualifications: A high school diploma or equivalent AND 2+ years of administrative, sales support, or similar experience, OR an equivalent combination of education and experience, is required. 1+ years of clinical research experience is a plus. Bi-lingual (English / Spanish) proficiency is a plus. Required Skills:- Proficiency with computer applications such as Microsoft applications, email, web applications, and the ability to type proficiently (40+ wpm);
- Strong organizational skills and attention to detail.
- Well-developed written and verbal communication skills.
- Well-developed interpersonal and listening skills and the ability to work well independently as well as with co-workers, subjects, managers, and external customers.
- Ability to effectively handle multiple tasks, and adapt to changes in workloads and priorities.
- Must be professional, respectful of others, self-motivated, and have a strong work ethic.
- Must possess a high degree of integrity and dependability.
- Ability to work under minimal supervision, identify problems and implement solutions.
- Ability to handle highly sensitive information in a confidential and professional manner, and in compliance with HIPAA guidelines.
Benefits
- Full-time employees regularly scheduled to work at least 30 hours per week are benefits-eligible, with coverage starting on the first day of the month following date of hire.
- Medical, dental, vision, life insurance, short and long-term disability insurance, health savings accounts, supplemental insurances, and a 401k plan with a safe harbor match are offered.