Commercial Lines Consultant
What you'll be doing:
As a Commercial Lines Consultant, you will coordinate and execute underwriting projects and initiatives that drive profitability and corporate strategy. Your work will contribute to profitable underwriting results by leveraging data for research and analysis while developing underwriting directives and protocols. As part of the team, you will have a broad reach to actuarial, risk management, product, operations, and sales functional areas, in addition to collaboration with diversified underwriting units. This expanding Commercial Lines Consultant unit presents opportunities to impact growth in new markets and further strengthen existing market position. Individuals successful in this role have strong analytical capabilities, recognize opportunities to improve loss costs, drive workflow efficiencies, and have a strong desire to succeed.
On any given day, you'll:
Coordinate strategic underwriting projects to execution and drive optimization of implemented solutions. Conduct thorough research and analysis, providing informed decisions to support strategic value proposition for internal and external stakeholders. Utilize data insights for effective governance of new and renewal business initiatives. Effectively communicate critical project impacts. Employ strong focus toward continuous improvement and workflow efficiencies within initiatives.
- Develop and maintain underwriting protocols and guidelines, applying data-driven decision-making and structured communication strategy.
- Collaborate with product, actuarial, and claim in the research, design, development, and enhancement of insurance products and protocols in proactive response to emerging issues.
- Manage portfolio-level, multi-phase, multi-system, cross-functional projects with focus on underwriting profitability, expense management, and workflow efficiency. Ensure accountability within cross-functional project teams.
- Communicate project status, including key timeliness, technical issues, dependencies, constraints, and impacts to senior leadership team, impacted units, and stakeholders.
- Develop and evaluate existing underwriting applications, surveys, data sources, and implementation of new technologies to support data collection and usage.
- Assist with the audit function and support post-audit action.
- Solid understanding of the policyholder lifecycle and ability to work cross-functionally to streamline processes and minimize expenses.
- Work closely with product and compliance teams in support of underwriting resource development for adherence to regulatorily requirements
- Bachelor's degree is strongly preferred.
- CPCU or evidence of continuing education in the insurance industry is preferred.
- Eight to ten years in the property and casualty industry, including three to five years in underwriting.
- Experience driving execution of projects through stages including research, data-driven decision-making, resource and workflow development and successful initiative implementation.
- Department-level project management experience to include the use of formal project management methodology.
- Working knowledge of external compliance requirements, insurance department complaints and market conduct examinations is desirable.
- Experience navigating IT systems including workflow tools, policy administration and vendor solutions in support of Underwriting functions preferred. Prior experience designing requirements for systems a significant plus.
- Strong analytical and problem-solving skills supporting capability to develop, test and implement solutions for complex problems and issues.
- Strong listening, written and verbal presentation.
- Comprehensive knowledge of the underwriting function and property and casualty industry, including all commercial lines products.
- Knowledge and experience surrounding CM Group market focus.
- Organized, analytical, and self-motivated.