Regional Account Manager (Los Angeles, CA, US, 90012)

James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie®, TimberTech®, AZEK® Exteriors, Versatex®, fermacell®, and StruXure®. With over 8,000 employees and our U.S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and development centers globally. Powered by a dynamic workforce, we’re united by our purpose of Building a Better Future for All™ through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities. For more information, visit www.jameshardie.com.

Summary

Location: Remote from Inland Empire, CA

The Regional Account Manager (Multi-Family) reports to the Area Sales Leader or Regional Sales Leader in their respective region with a matrixed reporting relationship to the Multi-Family Sales Leader. The Regional Account Manager (Multi-Family) will be responsible for expert key account management and mastery of the residential multi-family business segments. The role’s primary goal is to drive profitable market share and volume growth in the multi-family segment within their designated region. 

What You’ll Do:

• Influence regional market strategy for the multi-family market segment (Developers, Architects, GC’s and/or Building Owners)
• Learn product portfolio and technical installation skills to support and enable sales
• Identify market opportunities and develops strategies to profitably grow share 
• Create an account management focus aimed at leveraging cost, price and profit expertise to drive continuous use of JH products
• Execute pricing strategies within region to support business objectives
• Support customer relationship development with dealers, 2 step distributors, GCs and Installers 
• Collaborate with sales colleagues in Single Family segment and Technical Sales to identify and drive multi-family sales opportunities 
• Identify  GC and installation companies within the region to identify growth opportunities and partner appropriately with internal stakeholders to gain further business
• Serve as Multi-Family sales subject matter export, supporting training for Regional Account Managers, sharing best practices for multi-family account management and market development
• Utilize data from multiple sources to drive prioritization and sales priorities 
• Utilize CRM tools to maintain customer information and drive informed decisions that enable additional volume growth year over year within the given region
• Managing sales opportunities/pipelines from lead to quoting to contract
• Travel is required, approximately 30% of the time

What You’ll Bring:

• 5+years  of sales experience in a high-touch sales environment with a high-level of organization, discipline, and self-structure
• 5+ years of experience in construction industry sales or business-to-business sales 
• Experience working in built environment with the ability to convey construction expertise to all audiences
• Multi-Family, Building materials  and/or Commercial construction industry knowledge and expertise  
• Strong analytical and problem-solving skills, ability to analysis market and sales data  
• Proficiency in Customer Relationship Management systems and Data systems (Safesforce, Dodge, Construct Connect, etc.) 
• Strong business/financial acumen, specifically regarding the construction industry
• Mastery of sales process understanding sales funnel management and excellent sales practices
• Success working independently, taking initiative, with customer focus and attention to detail  
• Familiarity with construction sites and the ability to convey construction expertise. Ability to read construction drawings preferred
• Ability to influence key stakeholders to be advocates for James Hardie, effectively building relationships at all levels of an organization 
• Able to present to groups and convey messages in a captivating manner
• Ability to travel 30  % of the time, a valid driver’s license required
• Bachelor's degree or equivalent experience required 
• Familiarity with architecture and construction design tools BIM, CAD, etc

What You’ll Receive:

As of the date of this posting, a good faith estimate of the current pay scale for this position is $71,000.00 to $95,000.00. Placement in the range depends on several factors such as experience, skills, geography and internal equity and may change over time. This position qualifies for benefits, and you will be eligible to participate in a bonus plan. 

• Compensation: competitive salary and bonus eligibility 

• Insurance: day-one health coverage medical, dental, vision, life insurance 

• Paid Time Off: vacation and company holidays 

• Retirement: 401(k) with 6% match 

• Investments: Employee Stock Purchase plan (ESP) 

• Work-Life Balance: parental leave, wellness programs 

• Purpose. Impact. Community: Sustainability Initiatives | James Hardie 

• More: Click here to learn more about our benefits 

James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law. James Hardie will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.