Research Coordinator

Quadrant Strategies is a fast-paced market research professional services firm that collaborates with Fortune 100 companies to address significant reputational and business challenges. The Research Coordinator role involves recruiting participants for research panels, coordinating outreach and communication, and managing logistics for research projects.

Responsibilities

• Execute recruitment projects based on the client team requests for interviews, focus groups, and surveys
• Proactively conduct online research to identify potential experts for our panels
• Engage potential panelists by performing initial outreach through a personal LinkedIn account, over email, and phone calls
• Communicate and interact with panel experts in an extremely timely manner
• Work closely with other internal and external teams, such as consultants, management, and other operations team members
• Maintain a database of recruitment outreach and other fieldwork information
• Regularly update and report on recruitment projects’ status
• Participate in updating and maintaining the team’s CRM platform
• Report to a Manager of Qualitative Research and work with other Research Coordinators on a team
• Assessment of feasibility and timeline of projects; a. This involves evaluating whether a proposed project is achievable within the given constraints, such as time, resources, and budget. It includes detailed planning, resource allocation, risk assessment, and timeline estimation to ensure the project can be completed successfully
• Recruitment of participants to participate in market research studiesa. This involves identifying, reaching out to, and enlisting individuals to participate in market research studies. It includes defining participant criteria, sourcing candidates, screening them for suitability, and managing their participation
• Maintaining and building vendor relationships with foreign language moderators and recruiters to help us run global research more efficiently.a. This involves establishing and nurturing partnerships with vendors who provide foreign language moderation and recruitment services. It includes selecting vendors, coordinating project needs, and ensuring quality and efficiency in service delivery
• Review internal databases and online platforms (LinkedIn, industry forums) to identify potential participants
• Reach out to potential participants via email or phone to explain the study and benefits of participation
• Conduct initial screening calls to assess candidate suitability based on predefined criteria
• Participate in team meetings to discuss recruitment progress, share insights, and align on priorities
• Update the research teams on recruitment progress, highlighting any challenges and proposed solutions
• Schedule interviews or focus group sessions with confirmed participants, coordinating logistics
• Update the recruitment database with the latest information on participants and their status
• Prepare recruitment progress reports for internal review and research teams updates
• Handle administrative tasks regarding incentivizing panelists for their participation in research

Skills

• Bachelor's degree required
• Full-time or internship experience in market research or recruitment with experience of successfully managing projects
• Superior communication skills, including demonstrated oral, written and presentation abilities in a business-focused setting using a variety of communication channels (telephone, e-mail, in-person, etc.)
• Experience with different cultures, either domestically or while studying/working abroad
• Effective relationship building and stakeholder management skills
• Excellent skills in multi-tasking and managing priorities
• Master's degree a plus
• Familiar with the following software a plus: LinkedIn Recruiter for recruiting, Monday.com for project management, Decipher for programming online screeners, Outlook for email communication and calendar, Google Sheets for creating and maintaining project reports

Benefits

• Medical, dental and vision coverage
• Legal services
• Life, accident and disability insurance
• Parental leave
• Retirement plan contributions
• Fitness reimbursements
• Paid time off

Company Overview